Application Administrator – Digii Platform

Job DescriptionPosition: Application Administrator – Digii PlatformLocation: MumbaiEmployment Type: [Full-time]About Emeritus & Daskalos:Emeritus is redefining global education by making high-quality learning accessible and affordable for individuals, companies, and governments. Through partnerships with over 80 world-class universities, Emeritus delivers industry-relevant programs across formats—including short courses, degrees, and executive programs—to more than 300,000 learners across 80+ countries.Daskalos, a strategic initiative of Emeritus, pioneers transnational education in India by helping leading global universities establish joint campuses under the evolving Indian regulatory framework. With over 15 institutions in advanced discussions, Daskalos is shaping the next chapter in global higher education.OverviewWe are seeking a highly skilled Application Administrator to manage and optimize the Digii Platform, ensuring smooth integration and performance across campus administration, student services, marketing, and learning management systems (LMS). The ideal candidate will combine strong technical expertise with a deep understanding of student and campus administration, stakeholder management, and the ability to independently drive projects from start to finish.Key Responsibilities- System Administration & Configuration - Manage, configure, and maintain the Digii Campus platform and its associated systems. - Model processes, workflows, and data structures to support institutional and student administration requirements. - Ensure smooth integrations with LMS, marketing, and related enterprise systems. - Project & Stakeholder Management - Lead system-related projects from planning to execution, ensuring timely delivery. - Collaborate with academic, administrative, and IT stakeholders to gather requirements and translate them into system configurations. - Act as the bridge between functional teams and technical resources. - Continuous Improvement - Identify opportunities to enhance platform usage and streamline operations. - Stay updated on new Digii features and self-learn capabilities to proactively bring improvements. - Document configurations, processes, and best practices for knowledge sharing. - Support & Communication - Provide functional and technical support to end users, resolving system issues promptly. - Deliver clear, concise communication to stakeholders on project status, changes, and impacts. - Train and guide end users on system usage and updates.Qualifications- Proven experience administering and configuring Digii Campus or similar student information/campus administration platforms. - Strong understanding of campus and student administration processes, including enrollment, course management, and student lifecycle workflows. - Experience working with associated systems such as LMS (Moodle, Canvas, Blackboard) and marketing/CRM systems. - Demonstrated ability to project manage system implementations, upgrades, or process improvement initiatives. - Excellent communication skills with the ability to engage both technical and non-technical stakeholders. - Strong stakeholder management and interpersonal skills. - Self-driven, independent learner, with the ability to adapt quickly to new tools and processes.Preferred Skills- Knowledge of higher education administration frameworks and compliance requirements. - Familiarity with reporting, analytics, and data management within Digii or related systems. - Certification(s) in project management (PMP, PRINCE2, Agile/Scrum) or IT administration.Emeritus and Daskalos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.In press:• https://inc42.com/buzz/edtech-startup-eruditus-fy23-revenue-crosses-inr3000-cr-mark/ • emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times (indiatimes.com)