Information Technology Asset Manager

4 weeks ago


Mumbai, Maharashtra, India ITC Infotech Full time

Job Summary:

We are looking for a detail-oriented L1/L2 ITAM Engineer to manage IT assets throughout their lifecycle—procurement, deployment, maintenance, and retirement. This role plays a key part in ensuring compliance, optimizing inventory, and supporting audits. The ideal candidate will collaborate with service desk teams, procurement specialists, and configuration analysts to maintain accurate asset records and support asset-related issue resolution.

Key Responsibilities:

Maintain and update the IT Asset Management database (CMDB) for hardware, software, and peripheral assets

Support asset tracking and reconciliation activities across multiple locations

Coordinate with procurement for asset requisitions, disposals, and vendor-related documentation

Assist with hardware/software onboarding, tagging, deployment, and recovery

Investigate and resolve asset-related incidents or discrepancies

Conduct periodic audits of asset inventory to ensure compliance and accuracy

Work with finance and operations teams for cost tracking, depreciation, and budgeting

Help configure and operate ITAM tools (e.g., ServiceNow, Flexera, Lansweeper)

Escalate issues to L3 ITAM or Infrastructure Teams as needed

Prepare and maintain documentation related to asset ownership, movement, and life cycle

Ensure software license compliance and renewal tracking

Required Skills:

Proficiency in ITAM platforms and CMDB tools

Solid understanding of hardware and software asset lifecycles

Awareness of ITIL practices, particularly around Asset and Configuration Management

Familiarity with procurement processes and vendor coordination

Basic troubleshooting skills for desktops, laptops, and Mobile devices

Meticulous attention to detail and documentation accuracy

Ability to work across cross-functional teams with strong communication skills


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