Digital Lead

3 weeks ago

Bengaluru, Karnataka, India Hallmark Search Partners Full time

Digital Lead Asia Pacific Customer & Category Teams in a leading Pharma Company in Bangalore

Job Description:

Looking for a Digital Lead to partner with APAC Commercial Leadership Team and help turn the Consumer Health vision into meaningful, tech-enabled business outcomes. This strategic role will lead digital transformation efforts across region, including high-growth markets like India and North Asia.

This position will focus on implementing AI-driven eCommerce, CRM, and marketing capabilities. It requires strong cross-functional collaboration to drive business results, ensure proper resource allocation, and promote a culture of digital innovation and adoption.

The ideal candidate will balance both technical and commercial responsibilities to deliver measurable outcomes across the Consumer Health business in Asia Pacific.

Key Responsibilities:

- Partner with APAC leadership and customer/category/technical teams to convert strategic vision into actionable digital initiatives.

- Collaborate with global Consumer Health digital teams to align on strategy and navigate trade-offs at an enterprise level.

- Prioritise and fund high-impact digital initiatives, aligning with platform teams during annual planning.

- Lead cross-functional squads to implement technology solutions for key business outcomes.

- Work closely with platform leads to define short-term technical milestones aligned with long-term business goals.

- Track and report progress on digital initiatives, share key insights and learnings quarterly with APA leadership.

- Coach teams to drive adoption and maximize the value of digital tools and platforms.

- Champion a product- and platform-based digital operating model and support AI-driven transformation.

- Take ownership of at least one strategic enterprise-level initiative, working closely with platform unit leads.

Expected Impact:

- Drive digital transformation and modernize commercial operations across region.

- Lead AI-based eCommerce, CRM, and marketing capability deployment, especially for fast-growing markets like Bachelors or Masters degree in Computer Science, Engineering, or a related field.

- 5+ years of relevant experience in technology and/or business strategy implementation.

- Strong understanding of digital platforms and Consumer Health or consumer goods industries.

- Proven ability to work cross-functionally and drive results.

Key Competencies:

- Consumer-first mindset

- Strategic and critical thinking

- High learning agility and emotional intelligence

- Strong stakeholder management and negotiation skills

- Awareness of regional socio-economic and market dynamics

Key Skills:

- Strong business and financial acumen (ROI/TCO assessments)

- In-depth understanding of data, technology, and digital ecosystems

- Industry knowledge in Consumer Health or similar sectors

- Excellent communication and influencing skills

(ref:iimjobs.com)

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