IT Software Asset Management Analyst

4 weeks ago


Thiruvananthapuram, India Guidehouse Full time

Job Family :

IT Management (India)


Travel Required :

None


Clearance Required :

None

What You Will Do :

We are currently seeking an experienced Asset Management Analyst.  In this role, you will be responsible for assisting with the day to day administration of our global software portfolio. This position requires someone who has experience in the operational concepts/procedures of IT Software Lifecycle Management. This includes request management, license harvesting as well as partnering with the IT End Point Team for deployments. This also includes keeping the software licensing/subscription data evergreen in the system of record.

This role will also act in a back up capacity to the IT hardware asset team in Trivandrum, assisting in onboarding, offboarding and equipment inventory reconciliation.

These duties will be performed in a highly professional manner, utilizing great verbal and written communication skills

Essential Job Functions

  • Oversee the End User request process for installing approved software packages onto company endpoint devices
  • Assist IT Software Asset Lead to correctly reflect the complete lifecycle of all IT software contracts/licenses/subscriptions in the system of record
  • Assist in the lifecycle management of software contracts, licenses and subscriptions through quoting, PO processing and invoice reconciliation
  • Assist in monitoring the Software Standardization process of vetting new software titles requested for use by company employees
  • Uphold and promote the value of Software asset management policies, processes and procedures within the organization to ensure compliance and reduce risk.
  • Assist in analysis of software usage data for billing and license reclamation purposes

Additional Responsibilities

  • Provide support for any software request related incidents in Service Now tool and resolving within SLA
  • Escalate more complex problems or unresolved issues to next level within team
  • Utilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests.
  • Answer questions and provide training on software licensing questions
  • Accept, inventory, and work with Asset Management to arrange for shipment of any Guidehouse equipment turned into the office (back up capacity)
  • Work with asset management to troubleshoot hardware laptop issues (fan cleaning, missing power packs, etc.) (back up capacity)
  • Address client questions using available information resources
  • Comply with Corporate IT Service Management and Asset Management policies, procedures and directives
  • Recommend process changes as needed to improve service levels
  • Communicate company policies and standards to end users


What You Will Need :

  • Minimum 2-5 years’ experience with Service Now (Incident, Request, Asset  Modules)
  • Strong written and verbal communication skills, including the ability to adjust to the audience's technical level and explain complex ideas clearly and concisely and the ability to communicate clearly and professionally with end users, executives, and IT management.
  • Must be able to work independently and self-directed, and within a team to maintain IT Asset Management coverage and support model
  • Experience with Microsoft operating systems and Microsoft Office including Microsoft Teams, Word and Excel
  • Strong problem-solving, planning and organizational skills
  • Must be proactive, punctual and be able to multitask efficiently
  • Bachelor’s Degree in Business, Finance or IT related field
  • 3+ Years Experience with  Software Asset Management
  • Basic understanding of IT Infrastructure in a Corporate Environment


What Would Be Nice To Have :

  • 3+ Years Experience with Microsoft Licensing and Portal Administration


What We Offer :

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Student Loan PayDown

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

  • Mobility Stipend



  • Thiruvananthapuram, Kerala, India Tekfocus Minds Pvt Ltd Full time ₹ 25,00,000 - ₹ 45,00,000 per year

    This role blends technical leadership, team management, and project delivery, making it ideal for someone with a strong background in software engineering (Java, ) and QA tooling (e.g., LoadRunner, Xray, FitNesse). The ideal candidate has a track record of managing distributed engineering teams, working across the full SDLC, and driving enterprise technology...

  • Junior Asset

    2 weeks ago


    Thiruvananthapuram, Kerala, India UST Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    3 - 5 Years1 OpeningTrivandrumRole descriptionThe Asset & Configuration Management Specialist is responsible for maintaining and managing the IT asset and configuration management process, ensuring data accuracy within the Configuration Management Database (CMDB), and supporting IT Service Management (ITSM) processes in alignment with ITIL standards.Key...


  • Thiruvananthapuram, Kerala, India Growel Softech Pvt Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Mandatory Skills Required: Technical Project manager with Digital Asset Management expExperience Required:Minimum 12+ years of relevant experienceLocation: TVMNotice Period: Immediate joiners to 30 daysJd FyrWe are looking for an experienced and technically savvy Technical Project Manager to lead high-impact digital projects, particularly around Digital...


  • Thiruvananthapuram Taluk, India Asset Homes Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAsset Homes is a leading home builder in Kerala, with over 18 years of experience in the development and construction of residential complexes. Known for unique styles, quality processes, and materials, we ensure positive results in every project we undertake. Our projects are located across Kerala, including Thiruvananthapuram, Kollam,...

  • Project Manager II

    2 weeks ago


    Thiruvananthapuram, India Growel Softech Pvt. Ltd. Full time

    Project Manager II-Asset ManagementDescription :We are seeking a highly skilled Project Manager II to oversee our asset management projects in India. The ideal candidate will have 12- 15 years of experience and will be responsible for ensuring the successful delivery of projects while managing resources :- Lead and manage asset management projects from...

  • Sales Manager

    2 weeks ago


    Thiruvananthapuram Taluk, India Asset Homes Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAsset Homes, a leading home builder in Kerala, offers a range of apartments, flats, and villas designed to meet customer requirements and complement their lifestyle. Known for unique styles and high-quality materials, the company ensures successful project completions on time. With over 18 years in the construction industry, Asset Homes...


  • Thiruvananthapuram, Kerala, India Envestnet Asset Management Full time

    Manager - Information Security Job Summary The Manager – Information Security will be instrumental in developing, evaluating, and ensuring alignment with cybersecurity controls and policies, maintaining compliance with standards, and embedding security into the organization's products, services, and technology infrastructure. This position demands a...

  • Senior Lead Engineer

    6 hours ago


    Thiruvananthapuram, Kerala, India Envestnet Asset Management Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Senior Lead Engineer - Product DevelopmentRole Description • Learn and develop deep understanding about the overall platform / application. • Provides strong technical supervision to the team in all assigned tasks. • Provides input and review all design related decisions • Enforces Code Quality Checks and Control. ...


  • Thiruvananthapuram, Kerala, India Envestnet Asset Management Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Engineer - Product Development Role Description Learn and develop deep understanding about the overall platform / application. Provides strong technical supervision to the team in all assigned tasks. Provides input and review all design related decisions Enforces Code Quality Checks and Control. Establishes project schedules, assign...

  • Senior QA Engineer

    2 days ago


    Thiruvananthapuram, Kerala, India Envestnet Asset Management Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Senior Engineer - QA Job Responsibilities: Work closely with Development , BA and Product Owners to understand testing objectives Plan test processes , design and document test strategies, test cases, test scripts and test reports Responsible for developing, applying and maintaining quality standards for company products with...