AbsoluteLabs - Business Analyst
4 days ago
Summary:We are looking for a dynamic and detail-oriented Functional Consultant / Business Analyst with hands-on experience in Oracle NetSuite, Salesforce, or MuleSoft. The ideal candidate will play a key role in end-to-end project executionfrom discovery and process design to deliverywhile bridging business and technical teams. This role requires a mix of functional expertise, technical understanding, stakeholder management, and platform configuration skills.Key Responsibilities:- Lead project discovery phases by organizing workshops, capturing key actions, and maintaining discovery logs, while proactively learning relevant functional and technical concepts before kickoff.- Analyze clients current (AS-IS) environments and design optimized future-state (TO-BE) processes that improve efficiency and user experience.- Translate business needs into actionable functional and technical requirements, ensuring alignment between client stakeholders, solution architects, and development teams.- Configure and manage systems in Oracle NetSuite, Salesforce, or MuleSoft based on project requirements, including system setup, workflow configuration, and integration support.- Conduct in-depth technical and functional analysis to identify optimal solutions, resolve issues, and drive innovation opportunities.- Deliver high-quality project outputs on schedule, ensuring all deliverables are peer-reviewed and client-ready.- Maintain clear, regular communication with internal and client stakeholders on project progress, risks, and overall health, while escalating challenges when necessary.- Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor and adapting communication to different audiences.- Analyze data to support requirements gathering, validate designs, aid testing efforts, and monitor production performance.- Support pre-sales efforts through RFPs, RFIs, and solutioning discussions, bringing platform-specific expertise to influence Minimum 3+ years of hands-on experience in Oracle NetSuite, Salesforce, or MuleSoft, including configuration and implementation.- Proven experience in process mapping, solution design, and stakeholder engagement.- Strong understanding of both functional and non-functional requirements.- Experience working in agile or hybrid project delivery environments.- Familiarity with cross-functional business processes (e.g., Order-to-Cash, Procure-to-Pay, Lead-to-Quote).Nice to Have:- Certification in Oracle NetSuite, Salesforce, or MuleSoft.- Exposure to AI or automation tools and their practical application in business process improvement.- Experience in pre-sales support (e.g., RFPs, RFIs, solutioning). (ref:iimjobs.com)
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