Vymo Technologies

3 weeks ago

Bengaluru, India Vymo Technologies Full time

About the job

Job Title: Launch Manager Product

Location: Bangalore, India

Experience: 4 to 8 As the Launch Manager, you will be responsible for driving product outcomes for a portfolio/journey, encompassing product adoption, feature roll-out, journey roll-out, and internal stakeholder enablement.

Your key responsibilities include:

- Collaborating closely with the Product Manager for the journey to oversee multiple initial launches for beta customers, ensuring successful implementation and adoption.

- Working with Sales Account Managers (SAM) and Customer Success Managers (CSM) to drive journey migration and deliver measurable business outcomes for customers.

- Managing end-user and customer feedback by delivering new features and journeys, and coordinating associated implementations or migrations.

- Partnering with Product Managers (PMs) and the Engineering team to identify and remove bottlenecks, delivering the experience that aligns with customer needs and expectations.

- Reducing customization requirements for new implementations or change requests (CR's) to streamline processes and improve efficiency.

- Enriching journey experiences across customers by cross-pollinating and incorporating customer CRs and feedback.

- Providing strategic product direction as the internal voice of the customer and serving as a senior member of the product team.

- Defining Minimum Viable Products (MVPs) for customers and guiding progressive product builds based on feature criticality within the journey.

- Ensuring deepening of journeys is delivered in a configurable manner, minimizing customization specific to individual customers.

- Owning the roadmap for migrating customers to standardized journeys, demonstrating the value of Annual Recurring Revenue (ARR) through journey deepening.

Role Requirements:

- Bachelor's Degree in Engineering, with an MBA preferred.

- Previous experience in product implementation is essential.

- Strong communication skills to effectively collaborate with internal teams and external stakeholders.

- Ability to thrive under pressure and adapt to changing priorities in a dynamic environment.

- Skill in balancing user and customer needs with company vision to drive product success.

- Excellent time management skills to prioritize tasks and meet project deadlines effectively.

- If you are a proactive and results-oriented individual with a passion for driving product success through effective implementation and adoption strategies, we invite you to join our team and contribute to our exciting journey.

- Apply now to be part of our dynamic and innovative work environment

(ref:iimjobs.com)

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