Vymo Technologies

3 weeks ago


Bengaluru, India Vymo Technologies Full time

About the job:

Title : Solutions Specialist

Location : Bangalore

About Vymo : Who we are, What we do

Vymo is among the fastest growing enterprise SaaS startups in the world.

In plain speak, our deal sizes are in 6 or 7 figures and what we do isn't just convenient, it is critical to our customers.

Gartner recognizes Vymo as a Representative Vendor in the Sales Engagement Market Guide and by Forrester in the 2022 Wave report on sales engagement platforms.

Vymo has raised over $45M in funding from Sequoia Capital, Emergence Capital, and Bertelsmann India Investments and is also a winner of CB Insights' Demo Day and Microsoft's 'AI for All' awards.

For instance, if you turn off Vymo for a day - you halt business as usual for Asia's largest Insurer, the 12th largest bank in the world, and 60 other large enterprises that depend on Vymo to enable salespeople and delight customers.

Customers don't just buy our products off the shelf.

It isn't a see-click-buy-use experience, but a consult-solution-contract-deploy experience with significant investment from both sides.

Our destinies are tied inextricably.

And with great power comes great responsibility.

So, we don't just hire people who can hack, break, or ship, we hire folks who can tinker, iterate, and solve meaningfully for our customers.

And also, for us.

A Day in your Life:

- Gather a deep understanding of the Customer's business processes as they stand without Vymo

- Understand their biggest pain points and gaps across all levels in the hierarchy

- Understand the technology landscape and any need for system integrations as part of overall solutioning.

- Work with Customers to define the optimum solution within the boundaries of the Vymo product offerings

- Creation of detailed Business Requirement Docs based on the proposed solution

- Engage with client IT/ISG teams, to elicit and document the requirements of the non-functional areas (Security/Performance etc.)

- Work with various internal teams setup, configure and deliver the solution to the Customer

- Build consensus with the service delivery team on the customer deliverables.

- Training Client teams on all aspects of the solution

- Work with Client functional groups and internal teams to identify enhancements and process changes as per client's ever-changing business requirements to drive positive Customer impact.

- Establishing a professional working relationship with clients demonstrates the ability to grow relationships and build credibility with key client contacts at all levels.

- Provide on-ground feedback to the product teams to improve the solution offerings

- Arrive at the best technical solution approach that is within our product boundaries

- Be an advocate to the customer for all technical queries

What you would have done?

- Have industry experience of 3 - 5 Yrs as a Solution Architect or Pre Sales and Implementation consulting.

- Have an educational background of Graduation or post graduation

- Have internal (Engineering) and external stakeholder management (executive stakeholders )

- Have Functional product know-how of Enterprise-grade Workflow, CRM and AI systems

- Have deep expertise and Solution engineering capabilities like delivering great product demonstration, responding to RFI/ RFP's, project scoping & creating SOWs

(ref:iimjobs.com)
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