Product Launch Manager

1 week ago


Bengaluru, Karnataka, India Vymo Technologies Full time
About the job

Job Title:
Launch Manager Product

Location:
Bangalore, India


Experience: 4 to 8 As the Launch Manager, you will be responsible for driving product outcomes for a portfolio/journey, encompassing product adoption, feature roll-out, journey roll-out, and internal stakeholder enablement.


Your key responsibilities include:

  • Collaborating closely with the Product Manager for the journey to oversee multiple initial launches for beta customers, ensuring successful implementation and adoption.
  • Working with Sales Account Managers (SAM) and Customer Success Managers (CSM) to drive journey migration and deliver measurable business outcomes for customers.
  • Managing enduser and customer feedback by delivering new features and journeys, and coordinating associated implementations or migrations.
  • Partnering with Product Managers (PMs) and the Engineering team to identify and remove bottlenecks, delivering the experience that aligns with customer needs and expectations.
  • Reducing customization requirements for new implementations or change requests (CR's) to streamline processes and improve efficiency.
  • Enriching journey experiences across customers by crosspollinating and incorporating customer CRs and feedback.
  • Providing strategic product direction as the internal voice of the customer and serving as a senior member of the product team.
  • Defining Minimum Viable Products (MVPs) for customers and guiding progressive product builds based on feature criticality within the journey.
  • Ensuring deepening of journeys is delivered in a configurable manner, minimizing customization specific to individual customers.
  • Owning the roadmap for migrating customers to standardized journeys, demonstrating the value of Annual Recurring Revenue (ARR) through journey deepening.

Role Requirements:

  • Bachelor's Degree in Engineering, with an MBA preferred.
  • Previous experience in product implementation is essential.
  • Strong communication skills to effectively collaborate with internal teams and external stakeholders.
  • Ability to thrive under pressure and adapt to changing priorities in a dynamic environment.
  • Skill in balancing user and customer needs with company vision to drive product success.
  • Excellent time management skills to prioritize tasks and meet project deadlines effectively.
  • If you are a proactive and resultsoriented individual with a passion for driving product success through effective implementation and adoption strategies, we invite you to join our team and contribute to our exciting journey.
  • Apply now to be part of our dynamic and innovative work environment
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