Captains - Restaurant

3 weeks ago

Hyderabad, India Gamut HR Solutions Full time

Company Overview

Gamut HR Solutions is dedicated to helping individuals find the right job opportunities. Based in Hyderabad, Gamut HR Solutions operates with a small, agile team of 2-10 employees. The company provides effective HR solutions and recruitment services through their user-friendly website . By focusing on personalized service and a deep understanding of the job market, Gamut HR Solutions connects job seekers with employers.


Job Overview

We are seeking a Junior Level Captain for our restaurant located in Hyderabad. This is a full-time position where you will play a crucial role in ensuring our guests receive excellent service and enjoy their dining experience. As a Captain, you will work closely with the restaurant team to maintain high standards of service quality while enhancing the dining experience for our patrons.


Qualifications and Skills

  • Must have effective customer service skills to provide exceptional dining experiences and meet guest expectations (Mandatory skill).
  • Must understand food safety and sanitation procedures to ensure a clean and safe dining environment for customers and staff (Mandatory skill).
  • Should possess skills in menu development to create and adapt offerings that appeal to the restaurant's clientele and enhance variety (Mandatory skill).
  • Demonstrates leadership qualities to guide and motivate staff towards achieving service excellence and maintaining operational efficiency.
  • Proficient in restaurant operations management to oversee daily activities and optimize service delivery and profitability.
  • Possesses strong conflict resolution abilities to handle challenges promptly and maintain a positive atmosphere for staff and guests.
  • Experience in staff training and development to improve team skills and ensure consistent high-quality service standards.
  • Effectively manages time to prioritize tasks, streamline processes, and maintain efficient restaurant operations during peak hours.


Roles and Responsibilities

  • Oversee and coordinate the entire dining process to ensure smooth operations and exceptional customer satisfaction.
  • Mentor and manage service staff, fostering a collaborative environment while upholding high service standards.
  • Liaise between the kitchen and service staff to guarantee prompt and accurate delivery of orders.
  • Monitor guest feedback and implement necessary improvements for a memorable dining experience.
  • Assist in maintaining cleanliness and organization within the dining area, adhering to sanitation standards.
  • Conduct training sessions to enhance staff performance and elevate service quality.
  • Engage with guests to troubleshoot issues and resolve their concerns, ensuring continued patronage.
  • Participate in menu planning and suggest innovative dishes to keep offerings fresh and compelling.

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