Campaign Manager
1 month ago
JOB Role: Campaign Manager
Location: Mumbai (Chandivali) Only
Dialer Experience is must
Looking for WFM Team Lead or Assistant Manager for 2 years of experience
Skillset: Campaign Manager, Campaign Creation, Campaigning, Dialer, Dialer Management, Pacing, Outbound Dialer, Cisco, Genesys, Avaya, Predictive Dialer, Progressive Dialer, preview Dialer, Dormant, inactive, and welcome calling
Roles and Responsibilities:
•Should have at least 5 years for dialing experience on predictive dialer (preferably CISCO)
•Experience in banking outbound dialing (preferably in public sector bank)
•Should have experience on multiple campaigns (must have, are listed below):
•Collections
•Loan
•Dormant, inactive, and welcome calling
•Survey calling (D-sat calling)
•Should have 2 years of leadership experience as TL (or 4 years for AM)
•Good understanding of PSU dialing
•Should be able to manage stakeholders on his own (including bank officials)
•Should have good understanding of MIS along with dialer – as he will be responsible for explaining reports to bank officials and get the created for dialer/MIS
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