Manager - Operations

5 days ago

Mumbai, India Sperton Full time

Responsibilities:

- Develop, implement, and monitor operational processes to ensure efficiency, accuracy, and adherence to quality standards.

- Analyze operational data to identify areas for improvement and implement process optimization strategies.

- Manage resources effectively, including personnel, equipment, and inventory, to optimize utilization and minimize costs.

- Oversee daily operations, ensuring timely completion of tasks and adherence to deadlines.

- Identify and resolve operational issues proactively, minimizing downtime and disruptions.

- Implement and maintain quality control systems to ensure the delivery of high-quality products or services.

- Manage and motivate a team of operational staff, providing training, guidance, and performance feedback.

- Collaborate effectively with other departments to ensure seamless integration of operations across the organization.

- Develop and maintain comprehensive operational documentation and standard operating procedures (SOPs).

- Prepare and present operational reports to senior management, providing insights and recommendations.

- Stay up-to-date on industry best practices and trends in operations Minimum of 2+ years of experience in operations management or a related field.

- Proven track record of successfully managing and optimizing operational processes.

- Strong analytical and problem-solving skills with the ability to identify and resolve complex operational challenges.

- Excellent communication, interpersonal, and leadership skills with the ability to motivate and lead a team.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools is a plus.

- Experience with data analysis and reporting tools is preferred.

- A Bachelor's degree in Business Administration, Engineering, or a related field (preferred).

- Strong organizational skills, time management abilities, and a keen eye for detail.

- Ability to work independently and take ownership of assigned tasks, while also collaborating effectively within a team environment.


- A proactive and results-oriented approach to achieving operational excellence

(ref:iimjobs.com)

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