Product Consultant

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.Our Products:- Biztalk360 - Turbo360 - Document360“UK headquarters. Indian innovation. Global impact.”Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.We are on track towards $30 million in annual revenue – and we're just getting started.Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.Position : Product Consultant - AzureAbout the RoleWe are looking for a technically skilled and customer-focused Product Consultant – Azure to join our team. This role is ideal for someone who enjoys hands-on Azure engineering, has a passion for cloud cost optimization (FinOps), and thrives in a customer-facing, consultative environment.You’ll work directly with customers to help them understand, monitor, and optimize their Azure costs and infrastructure, using our FinOps-focused platform. This is a unique opportunity to combine technical delivery, Azure expertise, and cost governance consulting while working closely with product, engineering, and sales teams.Key ResponsibilitiesAzure & FinOps Consulting- Provide expert guidance to customers on: - Azure resource provisioning and infrastructure architecture - Cost optimization best practices and cost-aware architecture - FinOps principles and tooling for visibility, accountability, and control - Help customers use our product to: - Track and analyze Azure spend - Identify inefficiencies in infrastructure or pricing tiers - Implement governance around budget and usage policiesTechnical Support & Troubleshooting- Assist with deployment and configuration of our Azure-based product - Troubleshoot technical issues across infrastructure and monitoring - Set up Azure Monitor, Log Analytics, and diagnostics pipelines - Provide actionable recommendations to improve reliability and cost efficiencyCustomer Enablement & Success- Work with customers through onboarding, trials, and ongoing support - Translate customer needs into solution designs using our product - Contribute to customer training resources, runbooks, and best practice guidesProduct Collaboration- Work closely with engineering and product teams to: - Share customer feedback and feature requests - Assist with QA or technical validation of new product capabilities - Help refine FinOps reporting, dashboards, and recommendationsSales & Pre-sales Support- Support technical discussions during customer evaluations or trials - Provide demos and walkthroughs showcasing cost optimization features - Act as a trusted advisor to both technical and non-technical stakeholdersRequired Skills & Experience- 3–5+ years working with Microsoft Azure, including: - Infrastructure deployment (VMs, App Services, SQL, Functions) - Monitoring with Azure Monitor and Log Analytics - Exposure to Azure governance and cost tools: - Azure Cost Management + Azure Advisor - Experience working with customers in a consultative or support role - Strong troubleshooting, communication, and stakeholder engagement skills - Shift timings : 2 pm to 11 pm IST.Preferred / Nice to Have- Understanding of FinOps principles and cost allocation models - Awareness of Azure pricing structures (SKUs, reservations, commitment tiers) - Experience with tools such as: - Azure Pricing Calculator, Cost Analysis, Budgets, Policy - 3rd-party cost optimization platforms (CloudHealth, Cloudability, etc.) - Azure Certifications (AZ-104, AZ-305, AZ-400, FinOps Certified Practitioner) - Exposure to Azure Integration Services (Functions, Logic Apps, Event Grid)Equal Opportunities:Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.