Mosaic Wellness

Description:As a rapidly scaling digital-first wellness and beauty ecosystem, our brands are distributed through our own website and leading online marketplaces across India.We are seeking a high-impact, PnL-focused Director E-commerce Marketplace who will be responsible for architecting and driving the growth strategy, profitability, and end-to-end business performance of one or more marketplace channels across our portfolio.This role demands a commercial leader with depth in consumer behaviour and e-commerce dynamics and the ability to assimilate category codes and trends over to unlock revenue through data-led decision-making and cross-functional influence.Why This Role Matters:This leader will directly shape the revenue trajectory of our digital ecosystem.The role demands someone who is not just an operator, but a strategic thinker, negotiator, and business owner - someone who can turn marketplace channels into a competitive moat.Key and Business Leadership:- Own and drive the marketplace growth strategy for assigned platforms, ensuring revenue maximization, profitability, and brand dominance.- Manage senior relationships with marketplace leadership teams, negotiate commercial terms, secure visibility levers, and co-create growth plans.- Champion category, assortment, and pricing strategies to establish competitive advantage and market leadership.- Understand and tailor companys strategy for each channel x category.PandL Ownership and Commercial Accountability:- Lead the complete PandL for the marketplace channelplan budgets, forecast revenue, manage profitability, and deliver against targets.- Optimize spends across discounts, commissions, ad budgets, logistics, and marketing investments to maintain robust contribution margins.- Continuously evaluate ROI across levers and course-correct strategies based on performance metrics.Sales, Growth and Performance Marketing:- Design and execute marketplace-led campaigns, visibility events, and platform collaborations to scale GMV and New-to-Brand customer acquisition.- Oversee marketplace advertising strategy including CPC, Sponsored Ads, DSP, etc and ensure optimal RoAS, ACoS, and conversion performance.- Build actionable insights from consumer data, feedback, and purchase behavior to improve listing performance, pricing, and demand predictability.Operations, Supply Chain and Fulfilment Excellence:- Collaborate with supply chain leaders to ensure healthy inventory planning, demand forecasting, stock rotations, and availability across SKUs.- Reduce operational leakagesreturns, OFDs, RTOs, stockouts, and delayed deliveriesthrough tightening SOPs and vendor accountability.- Ensure operational compliance with platform policies, catalogue hygiene, and listing governance.Data Intelligence and Competitive Benchmarking:- Build dashboards and reporting frameworks to track revenue, margins, traffic, CTR, CPR, conversion, and repeat purchase metrics.- Conduct competitive benchmarking on pricing, assortment, share-of-voice, and platform algorithms to proactively unlock category Leadership:- Partner with brand, marketing, supply chain, finance, and product teams to align marketplace goals with broader business strategy.- Coach and mentor marketplace executives/managers, building a high-performance team with strong commercial and analytical capabilities.Qualifications And Bachelor's degree in Business, Marketing, Commerce, or a relevant field; MBA Upto 8 years of hands-on experience in e-commerce marketplace management, ideally with a high-growth D2C brand portfolio.- Proven success in owning marketplace P&L and scaling channels such as Amazon, Flipkart, Nykaa, Blinkit or similar.Skills And Competencies:- Strong commercial and analytical thinking; advanced proficiency in Excel, marketplace dashboards, and performance analytics tools.- Exceptional negotiation skills with the ability to influence senior external stakeholders.- Highly execution-oriented leader with a bias for action, problem-solving mindset, and comfort operating in a fast-paced growth environment.- Demonstrated ability to drive cross-functional outcomes and lead teams toward ambitious revenue and profitability goals. (ref:iimjobs.com)