Ticketing Manager

4 weeks ago

New Delhi, India Best Infosystems Ltd. Full time

MDM Ticket management_Full-Time_Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/ChennaiJob Title:MDM Ticket management Job Type:Full-Time Location:Bangalore/Pune/Navi Mumbai/Noida/Hyderabad/Chennai Experience:4-6 yearsJob Description: Key Responsibilities:• Ticket Management: Handle data maintenance tickets and ensure timely resolution using Service Now. • Master Data Creation/Maintenance: Perform CRUD operations on product master data. • Data Quality Monitoring: Assess and ensure data accuracy, completeness, and consistency. Develop and implement data quality standards. • Collaboration & Coordination: Work with data owners and stakeholders to address data issues. Participate in daily stand-up calls. • Reporting and Documentation: Generate data quality reports and document maintenance processes. • Project Coordination & Governance: Support data governance policies and assist in forming a global data steward group.Qualifications:• Bachelor's Degree • Strong analytical skills and attention to detail. • Excellent communication and collaboration skills. • Ability to work independently and as part of a team. • Experience with data governance and data quality initiatives.Skills:• Familiarity with MDM tools and platforms (e.g., SAP MDG, Service Now) • Minimum 2 years of data stewardship experience, preferably in Product Master Domain • Must have: Chemical and industrial material knowledge. • Ability to chase data across different groups and ensure timely updates.

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