Student Support Associate
18 hours ago
Location: Rohtak, HaryanaType: Full-Time, In-OfficeJob Summary:The Student Support member role is a key position within our organization, primarily responsible for providing exceptional support to students who visit our support desk. This role requires strong English communication skills, a dedication to problem-solving, and a commitment to adhering to standard operating procedures to maintain the highest quality of service. If you are passionate about helping students succeed and thrive in their academic journey, this position is an ideal opportunity for you.Key Responsibilities:- Student Support: Interact with students who visit the support center, addressing their queries, concerns, and issues with professionalism and empathy. - Query Resolution: Respond to student inquiries through various communication channels, including in-person visits, phone calls, ensuring prompt and accurate resolution of their queries. - Standard Operating Procedures: Follow established standard operating procedures (SOPs) to ensure consistency in service delivery and maintain the highest quality of support. - Communication: Communicate effectively with students, faculty, and staff, maintaining a high level of English proficiency in both written and spoken communication. - Documentation: Maintain accurate and detailed records of student interactions, including the nature of queries, actions taken, and resolutions provided. - Quality Assurance: Continuously strive to improve service quality, adhere to quality standards, and proactively identify opportunities for process enhancement. - Team Collaboration: Collaborate with colleagues to share knowledge, best practices, and innovative solutions to support students effectively. - Training and Development: Participate in training sessions and professional development activities to stay up-to-date with the latest information and best practices in student support. - Feedback Handling: Gather and provide feedback from students to relevant departments for process improvement and enhancement of the student experience. - Adaptability: Be open to occasional changes in responsibilities, such as assisting with special projects or other support tasks as needed.
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Student Support
1 week ago
Delhi, India iQuanta Full timeJob Title: Student SupportLocation: Udyog Vihar, Gurugram (onsite)Compensation: 35-40k CTCiQuanta Overview:iQuanta is India’s most trusted CAT coaching platform associated with over 7+ Lakh aspirants. We prepare students for all types of MBA exams like CAT, XAT, NMAT, and SNAP. In 7 years, we have sent over 15000 students to Top B-schools. iQuanta is a...
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Associate - Students Success Team
3 weeks ago
New Delhi, India Newton School of Technology Full timeJob DescriptionRole Overview:The Associate - Students Success plays a pivotal role in ensuring student success throughout their academic journey. This role goes beyond reactive support — it requires a proactive mindset to anticipate student needs, identify academic and personal challenges early, and act swiftly to ensure students stay on track. The ideal...
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Student Support
1 week ago
Delhi, Delhi, India Dolyte Global Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per yearJob OverviewWe are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and...
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Customer Support Associate
18 hours ago
New Delhi, India Zolo Full timeJob Title: Customer Support (Voice Process)Business Unit: Customer Experience Team (Central Support)Designation: Associate- Customer SupportLocation: HSR layout, BengaluruEmployment Type: Full-time | In-office | 6 days workingAbout Zolo:Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer fully-furnished,...
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Student Support
2 days ago
New Delhi, India Dolyte Global Solutions Full timeJob Overview We are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and...
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Articled Student
5 days ago
new delhi, India MUKUL GARG & ASSOCIATES | CHARTERED ACCOUNTANTS Full timeCompany DescriptionMUKUL GARG & ASSOCIATES | CHARTERED ACCOUNTANTS provides a comprehensive range of services related to business operations, from business startup guidance to regular compliance, including Virtual CFO services and litigation support for income tax and GST matters. The firm also specializes in international taxation and IFRS (IndAS)....
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Student Support Executive
3 weeks ago
New Delhi, India TeamLease Edtech Full timeJob descriptionJob descriptionAbout TeamLease Edtech (https://www.teamleaseedtech.com) TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we...
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Student Visa Counselor
1 week ago
New Delhi, India Global Colliance Full timeCompany Description Global Colliance is an Overseas Education Consultant with 17+ years of experience in counseling students to study abroad. The company provides transparent, professional services resulting in a 100% admission and 99% visa ratio. Global Colliance's mission and vision are to inspire students to explore and transform themselves in their...
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Associate Student Services
7 days ago
NMIMS Centre for Distance & Online Education, New Delhi, India Foundation SVKM Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionAbout UsWe are SVKM's NMIMS Centre for Distance and Online Education (NCDOE) - India's Premier Institution for with core focus on Distance & Online learning. Visit us at for more information. Job TitleAssociate Student ServicesReports toTerritory ManagerJob PurposeThis is a critical role within sales team, which provide support to AEPs to...
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Associate - Student Success
2 weeks ago
Jasola, Delhi, Delhi, India Chegg Full timeJob Description The Position The Student Success Specialist solves the daily needs of Thinkful students from enrollment through graduation. We expect a Student Support Specialist to assist our students with technical problems while enrolled in our programs. You will ensure their dashboard is functioning properly, troubleshoot platform problems, check that...
