Field Collection Management
1 month ago
The Client is one of the fastestgrowing financial services companies in India providing Personal & Home Loans UPI
Insurance Mutual Funds and Gold. It is to deliver digitalfirst financial products that are simple
accessible and affordable. Drawing on our inhouse AI/ML capabilities technology and product expertise
Job role :
Followup with customers for recovery of overdue amounts through field visits to customer s address
Maintain fair collection practices while dealing with customers adhering to the code of conduct & legal
guidelines in accordance with the SOPs provided by the company
Start timely field visits in the morning and adhere to regulated timelines of 8AM 7PM performing the
duty with utmost sincerity dedication & integrity
Ensure genuine and timely feedback is filled on App for each case and update any new customer
information on the App
Ensure that the weekly/monthly collection target is met
Update the status of repayments and raise any onground issues to the field collection manager in a
timely and cordial manner
Requirements Ability to learn
Being disciplined
Communicating well
Any 10th ped & above can apply
1 5 years of experience in collections sales or Field operations role.
Fluent and proficient in communication in the local language (English/Hindi/Bengali)
Take responsibility of effectiveness and timely completion of work
Understanding of the Loan process and doents as informed in training
Planning organizing and time management ss along with the ability to prioritise tasks/visits
One should have their own bike and driving license (Mandatory)
BenefitsHuge Incentives
Medicial Coverage
Bike petrol allowance
Ability to learn Being disciplined Communicating well Any 10th ped & above can apply 1 - 5 years of experience in collections ,sales or Field operations role. Fluent and proficient in communication in the local language (English/Hindi/Bengali) Take responsibility of effectiveness and timely completion of work Understanding of the Loan process and doents as informed in training Planning, organizing, and time management ss along with the ability to prioritise tasks/visits One should have their own bike and driving license (Mandatory)
Education
10th ped
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