
Branch Head
3 hours ago
Branch Head
Role Overview:
We are seeking a dynamic and results-driven Branch Head to lead the overall sales and operational functions of our branch.
This role requires managing a team focused on building sales excellence, driving customer engagement, and achieving revenue targets across a portfolio of banking and financial products including lockers, deposits, and mutual funds.
Key Responsibilities:
- Lead and oversee the overall sales and operational performance of the branch.
- Manage, mentor, and coach the team to achieve functional excellence in sales and operations.
- Plan and execute promotional activities aimed at acquiring new clients and increasing product adoption.
- Build and nurture strong client relationships to enhance customer loyalty and create upsell and cross-sell opportunities.
- Achieve targeted product sales and revenue mix as defined by management.
- Ensure timely and accurate handling of Management Information System (MIS) reports and resolve escalations related to sales activities and documentation.
- Monitor and track performance metrics of sales and back-end staff to ensure consistent delivery.
- Adhere to applicable banking rules, regulations, and compliance standards, conducting regular monitoring.
- Take ownership and accountability for consistently achieving monthly sales and operational Master's in any related field.
- Proven ability to monitor competitive market trends and provide insights and reports on market movement and penetration.
- Strong experience in sales management with a focus on activity and performance management.
- Excellent team-building and organizational skills with the ability to motivate and lead teams effectively.
- Customer-centric approach with a strong results orientation.
- Excellent communication and interpersonal skills.
- Demonstrated learning agility and openness to continuous Minimum 5 years of experience in sales of financial products and services.
- Minimum 2 years of experience in team management.
Industry: Banking and Financial Services
Products/ Services: Lockers, Deposits, Mutual Funds (ref:iimjobs.com)
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