HCLTech Mega Walk-In Drive OTC 7th Oct 25
3 days ago
HCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of at OTC Collections HCLTechInterview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119️ Interview Date: 7th Oct 2025⏰ Interview Time: 10:00 AM 3:00 PMWork Location: ChennaiHR SPOC: Harish. KExperience Required: 1-4 Years Years (only eligible)Shift : US ShiftNotice Period: Immediate Joiner to 45 Days- Carry a copy of your updated resume. - Bring a valid government ID proof (Aadhaar/PAN/Driving License). - Arrive at the venue between 10:00 AM to 3:30 PM for registration.Job Description:- Manage a portfolio of customer accounts and ensure timely collections. - Analyze aging reports and prioritize collection efforts based on risk. - Coordinate with billing, sales, and customer service to resolve disputes. - Negotiate payment plans with customers within defined limits. - Monitor credit limits and flag high-risk accounts for review. - Prepare weekly collection status reports and dashboards. - Support internal audits with documentation and account history. - Identify recurring issues and suggest process improvements. - Handle escalated accounts and high-value customers with complex issues. - Lead root cause analysis for recurring payment delays or disputes. - Collaborate with credit control and legal teams for risk mitigation. - Drive reduction in DSO (Days Sales Outstanding) and bad debt. - Conduct periodic reviews of customer payment behavior and trends. - Mentor junior analysts and support their development. - Participate in system testing and enhancement projects. - Present collection performance insights to leadership. - Advanced Problem Solving: Handles escalated and complex collection cases. - Root Cause Analysis: Identifies and addresses recurring payment delays. - Mentorship: Supports and trains junior analysts. - Cross-Functional Collaboration: Works with credit, legal, and sales teams. - KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes. - Process Improvement: Recommends enhancements to reduce overdue receivables. - Presentation Skills: Prepares and shares insights with leadership. - Oversee daily operations and performance of the collections team. - Allocate account portfolios and monitor workload distribution. - Ensure adherence to SLAs, compliance policies, and audit standards. - Lead process improvement initiatives to enhance efficiency and recovery. - Manage escalations and coordinate with external collection agencies. - Develop and maintain SOPs and training materials. - Conduct performance reviews and provide coaching to team members. - Collaborate with finance and operations for end-to-end O2C alignment.• Team Oversight: Manages daily operations and distributes account portfolios. - Performance Management: Tracks team KPIs and ensures SLA compliance. - Escalation Handling: Resolves high-risk or sensitive customer issues. - Process Governance: Maintains SOPs and ensures audit readiness. - Coaching & Development: Conducts reviews and supports team growth. - Automation Awareness: Identifies opportunities for workflow digitization. - Stakeholder Engagement: Coordinates with finance and operations teams.
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HCLTech Mega Walk-In Drive – OTC Collections
3 days ago
New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Collections | 3-7 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of at OTC Collections HCLTechInterview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119️ Interview Date: 7th Oct 2025⏰ Interview Time:...
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HCLTech Mega Walk-In Drive – OTC Collections
1 week ago
New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Collections | 3-7 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Collections HCLTechInterview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119️Interview Date:7th Oct 2025 ⏰Interview Time:10:00...
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New Delhi, India HCLTech Full timeHCLTECH MEGA WALKIN DRIVE FOR FRESHERS ON 7-Oct-25 to 8-Oct-25Walkin Drive Location:No 33, Block 2,ETA3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur , Chennai, Tamil Nadu, 600130Date: 7-Oct-25 to 8-Oct-25Timing - 10.30 AM to 2.30 PMExperience Required:FRESHERS (Arts & Science)Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH,...
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New Delhi, India HCLTech Full timeHCLTECH MEGA WALKIN DRIVE FOR FRESHERS ON 7-Oct-25 to 8-Oct-25Walkin Drive Location: No 33, Block 2,ETA3, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130Date: 7-Oct-25 to 8-Oct-25Timing- 10.30 AM to 2.30 PMExperience Required: FRESHERS (Arts & Science)Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH,...
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HCLTech | Walk-in Drive for AR Callers | 6th
3 days ago
New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers || 6th & 7th of Oct - Sholinganallur LocationExperience: 1 to 4 YearsShift: US Shift TimingsWork Location: ELCOT SEZ - Sholinganallur, Chennai.Time and Venue- 6th & 7th of Oct'25 - 10.30 AM - 2.30 PM - HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.POC:...
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HCLTech | Walk-in Drive for AR Callers | 6th
24 hours ago
New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for AR Callers ||6th & 7th of Oct- Sholinganallur LocationExperience:1 to 4 Years Shift:US Shift Timings Work Location:ELCOT SEZ - Sholinganallur, Chennai.Time and Venue 6th & 7th of Oct'25 10.30 AM - 2.30 PM HCL Tech, SEZ Tower 4, 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119.POC:Jefferson /...
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New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of at OTC Dispute Management HCLTechInterview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119Interview Date:9th to 11th septInterview...
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New Delhi, India HCLTech Full timeHCLTech || Walk-in Drive for International Voice process on 11th Oct'25 || Shollingnallur LocationExperience: 1 to 4years Shift Timings: Night Shift(US Shift) Location: Shollingnallur, Chennai.JOB SUMMARY We seek an experienced Customer Service Executive – Voice to join our team. The role involves collaborating with US healthcare providers to ensure...
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New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Dispute Management HCLTechInterview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119️Interview Date:9th to 11th sept...
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New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Dispute Management | 4-8 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of at OTC Dispute Management HCLTechInterview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119Interview Date: 18th to 20 th Aug 2025 (...
