HCLTech Mega Walk-In Drive OTC 27th&28thOct 25
3 weeks ago
HCLTech Mega Walk-In Drive OTC | 1-4 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of atOTC Collections HCLTech Interview Location: HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119 ️Interview Date:27th&28th Oct 2025 ⏰Interview Time:10:00 AM 3:00 PM Work Location:Chennai HR SPOC:Harish. K Experience Required: 2-6YearsYears (only eligible)Shift :US ShiftNotice Period:Immediate Joiner to 45 Days Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration.Job Description: Manage a portfolio of customer accounts and ensure timely collections. Analyze aging reports and prioritize collection efforts based on risk. Coordinate with billing, sales, and customer service to resolve disputes. Negotiate payment plans with customers within defined limits. Monitor credit limits and flag high-risk accounts for review. Prepare weekly collection status reports and dashboards. Support internal audits with documentation and account history. Identify recurring issues and suggest process improvements. Handle escalated accounts and high-value customers with complex issues. Lead root cause analysis for recurring payment delays or disputes. Collaborate with credit control and legal teams for risk mitigation. Drive reduction in DSO (Days Sales Outstanding) and bad debt. Conduct periodic reviews of customer payment behavior and trends. Mentor junior analysts and support their development. Participate in system testing and enhancement projects. Present collection performance insights to leadership. Advanced Problem Solving: Handles escalated and complex collection cases. Root Cause Analysis: Identifies and addresses recurring payment delays. Mentorship: Supports and trains junior analysts. Cross-Functional Collaboration: Works with credit, legal, and sales teams. KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes. Process Improvement: Recommends enhancements to reduce overdue receivables. Presentation Skills: Prepares and shares insights with leadership. Oversee daily operations and performance of the collections team. Allocate account portfolios and monitor workload distribution. Ensure adherence to SLAs, compliance policies, and audit standards. Lead process improvement initiatives to enhance efficiency and recovery. Manage escalations and coordinate with external collection agencies. Develop and maintain SOPs and training materials. Conduct performance reviews and provide coaching to team members. Collaborate with finance and operations for end-to-end O2C alignment.• Team Oversight: Manages daily operations and distributes account portfolios. Performance Management: Tracks team KPIs and ensures SLA compliance. Escalation Handling: Resolves high-risk or sensitive customer issues. Process Governance: Maintains SOPs and ensures audit readiness. Coaching & Development: Conducts reviews and supports team growth. Automation Awareness: Identifies opportunities for workflow digitization. Stakeholder Engagement: Coordinates with finance and operations teams.
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HCLTech Mega Walk-In Drive for OTC Process
3 weeks ago
New Delhi, India HCLTech Full timeHCLTech Mega Walk-In Drive – OTC Collections | 3-7 Yrs Exp | ChennaiWe are hiring experienced professionals for the role of at OTC Collections HCLTechInterview Location:HCL Technologies Ltd, Tower 4 No. 602/3/138, Special Economic Zone, Elcot-Sez, Medavakkam High Road, Sholinganallur, Chennai - 600119Interview Date: 27th &28 th Oct 2025Interview Time:...
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HCLTECH Mega Walk-in Drive
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HCLTECH Mega Walk-in Drive
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Immediate Start! HCLTECH Mega Walk-in Drive
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New Delhi, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking & Finance ProcessWalk-in Drive Details:Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, ChennaiDate: 10th October 2025 & 11th October 2025⏰ Time: 10:00 AM - 2:00 PMContact HR : Judith, Dharani & Sanjay.- ROLE : Senior Analyst QAEXPERIENCE : 5+...
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HCLTECH Mega Walk-in Drive
3 weeks ago
New Delhi, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking Voice ProcessWalk-in Drive Details: Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai Date: 23rd October 2025. ⏰ Time: 12:00 PM - 3:00 PM Contact HR : Sanjay.Job Title: Client Support Specialist – UK Client Services (Voice Process)Job...
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HCLTECH Mega Walk-in Drive
3 weeks ago
New Delhi, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking Voice ProcessWalk-in Drive Details:Location: HCL Technologies Ltd, ETA 3, No 33, Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, ChennaiDate: 23rd October 2025.⏰ Time: 12:00 PM - 3:00 PMContact HR : Sanjay.Job Title: Client Support Specialist – UK Client Services (Voice Process)Job...
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New Delhi, India HCLTech Full timeHCLTech Walk-In Drive for OTC, Disputes, Billing, Order management - Chennai on 14 Nov'25 at AmbatturExcellent Opportunity with HCLTech for OTC, Disputes, Order management, collections and Billing - Chennai on 14th Nov'25 at AmbatturSkill 1: OTC, Dispute Management/Dispute ResolutionAnalyze recurring dispute trends and identify root causes. Collaborate with...
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New Delhi, India HCLTech Full timeHCLTech Walk-In Drive for OTC, Disputes, Billing, Order management - Chennai on 14 Nov'25 at AmbatturExcellent Opportunity with HCLTech for OTC, Disputes, Order management, collections and Billing - Chennai on 14th Nov'25 at AmbatturSkill 1: OTC, Dispute Management/Dispute Resolution- Analyze recurring dispute trends and identify root causes. - Collaborate...
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HCLTECH Mega Walk-in Drive
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New Delhi, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 5th ,6th & 7th November 2025We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling).Role Details:- Designation: Associate/ Analyst / Team lead - Process: Inbound Calling - Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8...
