Sr Transition Manager

11 hours ago

Ajmer, India Wipro Full time

Position Name: Senior Manager- TransitionsBand- C2Location- Anywhere in IndiaShift: UKPRINCIPAL RESPONSIBLITIES ▪ Lead End to end active transitions, for Life Sciences, Medical Devices preferably, but other domains as well, as per business demand▪Manage a team of Transition managers▪ Be the customer's SPOC for all questions, decisions, actions and updates as applicable.▪Support the project as the first escalation point for internal and customer issues. ▪Drive governance calls and meetings for internal and customer updates. ▪ Participate in / conduct assessments to gauge the training needs of the team. ▪ Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables. ▪Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed. ▪Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables. ▪ Combining process migration activities along with IT implementation ▪ Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality ▪ Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning. ▪ Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity. ▪Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle MUST HAVETotal required experience: 12+ Years.▪8-10 years of transition experience, primarily in Business Process Services• Experience in handling complex, multi-geography project independently▪Understanding of Pharma and Medical devices domain▪ Effective planning, scheduling & implementation skills ▪ Advanced verbal & written communication skills, advanced presentation skills▪ Ability to interact with Wipro and Client Senior leadership▪ Ability to work on the move. Travel to locations may be required on short notice. Must be reachable at all times. ▪Should possess an understanding of macro business environment, trends, and competition. Should be able to understand client business pain points, challenges and outsourcing objectives.DESIRABLE SKILLS▪ Desirable Skills - PMP or PRINCE2 certification will be an advantage ▪ Should possess an understanding of macro business environment, trends, and competition. Should be able to understand client business pain points, challenges and outsourcing objectives.▪ Working knowledge on process automations▪ Should be technically sound & be able to co-relate technology to Transition, thereby possessing the ability to sell the concept to the client ▪ Should have a good understanding of the overall tools and technology landscape, current trends and applicability in the outsourcing environment Qualification: Graduation/ Post Graduation

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