Sales Business Development Manager

3 days ago

Bengaluru, Karnataka, India Flatworld Solutions Full time

Job Title: Business Development Manager – US Healthcare BPO

Location: Bangalore (US Shift)

Department: Sales & Business Development

Role Overview

We are seeking a results-driven Business Development Manager (BDM) to spearhead our US Healthcare BPO sales initiatives, with a strong focus on areas such as Revenue Cycle Management (RCM), Teleradiology, and allied healthcare outsourcing services. This role requires a hunter mindset—someone who can identify opportunities, build strong client relationships, and close high-value deals. The ideal candidate will bring proven expertise in US healthcare sales, a strong understanding of compliance requirements, and the ability to leverage AI/GenAI-led solutions to differentiate offerings in the marketplace.

Key Responsibilities

  • Own and drive new business acquisition in the US healthcare sector (RCM, teleradiology, healthcare outsourcing).
  • Develop and execute go-to-market strategies for client acquisition and expansion.
  • Build a strong pipeline through outbound sales (cold calling, networking, digital campaigns, industry events).
  • Lead end-to-end sales cycle – from prospecting to closing deals exceeding $250,000+ annually.
  • Build and maintain C-level and decision-maker relationships with healthcare providers, hospitals, and physician groups.
  • Collaborate with delivery, operations, and marketing teams to tailor solutions to client needs.
  • Track market trends in US healthcare regulations, HIPAA compliance, and AI/automation in healthcare BPO.
  • Consistently meet or exceed quarterly and annual revenue targets.
  • Work in alignment with US business hours (night shifts).

Qualifications & Skills

  • Graduate/MBA with 6–10 years of experience in International BPO sales, of which 3+ years in US healthcare sales (mandatory).
  • Strong understanding of RCM, teleradiology, healthcare outsourcing services.
  • Demonstrated success in closing high-value healthcare deals ($250K+ deal sizes).
  • Familiarity with HIPAA and US healthcare compliance frameworks.
  • Knowledge of GenAI/AI-driven healthcare solutions is a plus.
  • Excellent communication, negotiation, and client relationship management skills.
  • Proven track record of achieving and exceeding annual sales targets of $1M+.

What We Offer

  • Competitive Salary + Performance-based Incentives.
  • Medical Insurance (including parents and in-laws).
  • Paid Time Off: Vacation, personal days, and public holidays.
  • Recognition & Rewards for top performers.
  • Professional development programs, workshops, and leadership mentorship.
  • A supportive work environment with global exposure to Fortune 500 clients.

Why Flatworld Solutions?

At Flatworld Solutions, you will have the opportunity to own a market vertical and build long-term success in a high-growth industry. With global clients across 50+ countries, investments in cutting-edge AI-driven healthcare solutions, and a strong culture of innovation, we empower our team to think big, act fast, and grow their careers. You'll be part of the "Possibilitarians" tribe – professionals with a "whatever it takes" spirit to make things happen.

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