Zonal Sales Manager

1 day ago

New Delhi, India Strategic Talent Partner Full time

Zonal ManagerWe’re looking for a dynamic professional to manage a P&L role focused ondelivering a world-class service experience to existing customers. Theposition emphasizes upselling premium packages, driving client retention,and ensuring customer satisfaction through a needs-driven service team.Additionally, you will execute strategic marketing initiatives to enhanceclient engagement and service outcomes.• Drive business growth for both topline and bottom-line in the Zone.• Develop and execute the annual operating plan, including revenueand cost forecasting.• Achieve monthly, quarterly, and annual sales targets by generatingrevenue from existing paid members.• Ensure timely delivery of services, maintaining high standards forclient satisfaction.• Analyze customer feedback to gather business intelligence, assesscore service benefits, and ensure high client satisfaction.• Establish a robust system for maximizing customer retention.• Recruit, train, and develop a proactive, consultative clientservicing team focused on delivering exceptional customerexperiences.• Expertise in client engagement and application of effective fieldsales strategies• Strong problem-solving ability with quick decision-making underpressure• Excellent verbal communication and active listening skills• Strategic mindset with the ability to identify and create newbusiness opportunities• Proven team management and interpersonal capabilities• Skilled in data analysis, reporting, and performance tracking• Target-driven with a strong focus on achieving and exceeding goals• Demonstrated leadership with the ability to inspire and guide largeteams• MBA graduate with strong academics• 7+ yrs. of experience in Sales / Servicing / Retention• Preference for candidates with team handling experience of 100+team members in last 4yrs

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