(Apply in 3 Minutes) Manager

1 week ago

Sahibzada Ajit Singh Nagar, India TP Full time

Designation. Manager / Sr. Manager - Process Excellence (PEX)Skillset. Process Excellence, MBB or LSSBBLocation . Mohali / JaipurMain Responsibilities :- Certified lean Six Sigma Black Belt - Should have expert knowledge be Six Sigma and Lean Techniques - Experience in Project management, preferably PMP or Prince - Must have in-depth knowledge of Business Process Mapping and Modeling (Business Process Re-engineering) - Knowledge in RPA opportunity identification and deployment - Ability to build and drive Transformation road maps across large estates by seeking stakeholder buy ins and clear ROI showcasing. - Bachelors or higher education degree with overall 7-12 years' experience with minimum of 4-7 yrs of experience in Process Improvement(PEX) role - Should have completed 3-5 Projects across different verticals as Project Lead and mentored >5 Projects across different verticals Should have worked on multiple client (International & domestic) collaborated project (client engaged). Role requires active engagement with internal and external stakeholders. - Possess speed to delivery. Ability to collaborate and challenge in a consultative style. - Solution Oriented and contribute towards RFPs, outsourcing opportunity assessments - Work across multiple projects and time-zones concurrently juggling multi-dimensional deliverables – both as sole contributor and team deliverables - Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities. - Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels. Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business outcome notes. - Analytical bend of mind to understand the business needs and the workflow of the management and the administration tasks. - Must have in-depth knowledge of Business Process outsourcing (BPO) processes (Inbound, outbound and Data Processes). Preference to candidates who have supported F&A, Travel, Banking and/or Healthcare processes in PEX capacityInterested applicants can share their resume on diksha.gupta1@teleperformancedibs.com

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