Collections Analyst

3 weeks ago

Mumbai, India Branch International Full time

Branch Overview

Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility.

Branch’s mission-driven team is led by founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. In 2019, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms including Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC).

We value diversity and are committed to providing an inclusive working environment where human beings of all backgrounds can thrive.

Job Overview

The Collections Analyst role will be responsible for managing the day to day collections operations. This role reports to the Lead, India Collections.

Responsibilities

  • Perform collections analytics using various collections productivity matrices
  • Support in running in house digital campaigns
  • Support in maintaining relations with collections agencies
  • Agency performance management - performance reporting, QA and training of agencies/ callers
  • Maintain relations with collection agencies by monitoring and communicating their KPIs regularly
  • Maintain and update collections SOPs on a time to time basis
  • Initiating and implementation of collection strategies to improve overall productivity

Requirements

Must haves:

  • 1+ years of experience in collections
  • Deep understanding of excel and data analysis
  • Good communicator and a team player
  • Good presentation skills
  • Passionate about improving processes and taking initiatives

Good to have:

  • Experience with Fintech
  • SQL knowledge

Benefits of Joining

  • Mission-driven and fast-paced, entrepreneurial environment
  • Competitive salary and equity package
  • A collaborative and flat company culture
  • Comprehensive private health insurance
  • Generous vacation policy
  • Flexible working hours
  • Team meals and social events (virtual for now)

Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law.

  • Collections Analyst

    1 month ago

    Mumbai, India Branch International Full time

    Branch Overview Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair...

  • Collections Analyst

    1 month ago

    mumbai, India Branch International Full time

    Branch OverviewBranch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair...

  • Collections Analyst

    3 weeks ago

    mumbai, India Branch International Full time

    Branch OverviewBranch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair...

  • Collections Analyst

    1 month ago

    Mumbai, India Branch International Full time

    Branch OverviewBranch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair...

  • Collections Analyst

    1 month ago

    Mumbai, India Branch International Full time

    Branch Overview Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves...

  • Collections Analyst

    3 weeks ago

    Mumbai, India Branch International Full time

    Branch OverviewBranch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair...

  • Collections Analyst

    3 weeks ago

    Mumbai, India Branch International Full time

    Branch Overview Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves...

  • Only 24h Left: Collections Analyst

    1 week ago

    Mumbai, Maharashtra, India Branch International Full time

    Branch OverviewBranch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair...

  • Analyst- Collection Process

    1 week ago

    Mumbai, Maharashtra, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across...

  • Collection Process Executive

    2 weeks ago

    Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:NA Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Collections Process customer service analyst Customer...

  • Collection Coordinator

    3 weeks ago

    Mumbai, India EisnerAmper LLP Full time

    Job Description Collections Coordinator/Analyst (US) Monitor collections related inboxes: - Satisfy client requests for: - Invoice copies- Credit card links- Documents (w9s, payment instructions, etc.)- Coordinate back up information with EA Colleagues if client requests.- Confirms for payment receipt.- Research missing payments (coordinate with Cash Apps...

  • Sr.Quality Analyst- Collection Process

    3 weeks ago

    Mumbai, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Credit Collections Analyst

    1 week ago

    Mumbai, Maharashtra, India KnowledgeWorks Global Ltd. Full time

    JOB DESCRIPTION (mandatory)SKILLS:CollectionOTC - Order to Cash, AR, Account receivable,Collection Strategies, Past due managementCredit control, Risk reviewsCash application, Sales Accounting, Customer managementProblem Solving and critical thinkingExcellent communicationMS office proficiencyEXPERIENCE:1 to 5 YearsQUALIFICATION: Any Graduate

  • Credit Collections Analyst

    1 week ago

    Mumbai, India KnowledgeWorks Global Ltd. Full time

    JOB DESCRIPTION (mandatory)SKILLS:CollectionOTC - Order to Cash, AR, Account receivable,Collection Strategies, Past due managementCredit control, Risk reviewsCash application, Sales Accounting, Customer managementProblem Solving and critical thinkingExcellent communicationMS office proficiencyEXPERIENCE:1 to 5 YearsQUALIFICATION: Any Graduate

  • Credit Collections Analyst

    1 week ago

    Mumbai, India KnowledgeWorks Global Ltd. Full time

    JOB DESCRIPTION (mandatory)SKILLS:CollectionOTC - Order to Cash, AR, Account receivable,Collection Strategies, Past due managementCredit control, Risk reviewsCash application, Sales Accounting, Customer managementProblem Solving and critical thinkingExcellent communicationMS office proficiencyEXPERIENCE:1 to 5 YearsQUALIFICATION: Any Graduate

  • Credit Collections Analyst

    1 week ago

    mumbai, India KnowledgeWorks Global Ltd. Full time

    JOB DESCRIPTION (mandatory) SKILLS: Collection OTC - Order to Cash, AR, Account receivable, Collection Strategies, Past due management Credit control, Risk reviews Cash application, Sales Accounting, Customer management Problem Solving and critical thinking Excellent communication MS office proficiency EXPERIENCE: 1 to 5 Years QUALIFICATION: Any...

  • Data Collection Analyst

    1 month ago

    mumbai, India ISS | Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether ISS STOXX is hiring a Data Collection Analyst - Investment products to join the Mumbai Team (Goregaon East). Overview: The Data Collection Analyst is a valuable member of the Rainmaker Data Team, directly contributing to the company in the provision of data for the financial services industry in Australia. The...

  • Data Collection Analyst

    1 month ago

    Mumbai, India ISS | Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether ISS STOXX is hiring a Data Collection Analyst - Investment products to join the Mumbai Team (Goregaon East). Overview: The Data Collection Analyst is a valuable member of the Rainmaker Data Team, directly contributing to the company in the provision of data for the financial services industry in Australia. The successful...

  • Data Collection Analyst

    3 weeks ago

    Mumbai, India ISS | Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether ISS STOXX is hiring a Data Collection Analyst - Investment products to join the Mumbai Team (Goregaon East). Overview: The Data Collection Analyst is a valuable member of the Rainmaker Data Team, directly contributing to the company in the provision of data for the financial services industry in Australia. The successful...

  • Credit Collections Analyst

    1 week ago

    Mumbai, India KnowledgeWorks Global Ltd. Full time

    JOB DESCRIPTION(mandatory)SKILLS:CollectionOTC - Order to Cash,AR, Account receivable,Collection Strategies, Past due managementCredit control, Risk reviewsCash application, Sales Accounting, Customer managementProblem Solving and critical thinkingExcellent communicationMS office proficiencyEXPERIENCE:1 to 5 YearsQUALIFICATION:Any Graduate