Customer Service Operator

2 days ago


Dombivli, India Turing Full time

Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards.What You’ll Do:Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management.Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness.Simulate escalations, SLA tracking, and quality audits within support workflows.Provide structured annotations and datasets to improve LLM training and evaluation.Required Qualifications:Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep).Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, ServiceNow, Jira, or equivalents).Strong attention to detail and ability to spot weaknesses in AI-generated workflows.Understanding of how operational data is used to train and evaluate LLMs.Excellent written English for creating training-quality datasets and validating AI outputs.Perks of Freelancing with Turing:Remote-first and flexible work environment.Opportunity to work on cutting-edge AI projects with leading LLM companies.Potential for contract extension based on performance and project needs.Offer Details:Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST).Engagement Type: Contractor / Freelancer (no medical or paid leave).Duration: 1 month (possible extension).About Turing:Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&LKnow amazing talent? Refer them at turing.com/referrals, and earn money from your network.



  • Dombivli, India The Tiny Rocket Group Full time

    **Do you speak Hindi & English? Interested in Customer Service job?** **Great opportunity to be a part of growing IT company!** **For telephonic interview, Call us: 8369644252** 1. Client relationship management & business development. 2. Call to identify potential leads and convert 3. Handle queries of existing customers **Skill(s) required**: 1. Good...


  • Dombivli, India Gowork Placement Service Full time

    Hiring for Lathe Machine Operator for Dombivli location: - Qualification - Diploma/ITI Mechanical Exp-3-4 years Location - Dombivli **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Diploma (preferred) **Experience**: - total work: 1 year...


  • Dombivli, India Connectwell Industries Pvt. Ltd. Full time

    We are hiring for CSA ( Customer Service Associate) for Connectwell Industries Pvt. Ltd. Location : Dombivali Qualification: Any Graduate Experience: 3-6 Years **Job Description**: - Order Management - Customer Management - Sales - MIS reports - Collection Management - Post Sales Shipment / Customer grievance redressal - Proficient in Advance Excel and...


  • Dombivli, Maharashtra, India Atexco Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAtexco is the leading inkjet printer manufacturer in China and is listed on the Shanghai Stock Exchange under the symbol With a strong presence in the digital printing industry, Atexco continues to set standards for innovation and quality. Based in Hangzhou, the company is known for its reliable and high-performance digital solutions.Role...

  • Operations Assistant

    2 weeks ago


    Dombivli, India Zatags Lifestyles Pvt Ltd. Full time

    **Job Overview**: We’re excited to invite a dynamic Operations Executive to join our team. In this role, you’ll play a key part in ensuring smooth order fulfillment, providing logístical support, and delivering excellent customer service. If you’re organized, proactive, and passionate about helping things run efficiently, we want to hear from...


  • dombivli, India Cradlewise Full time

    About the company:Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.We build smart baby products.Our first product is a smart crib for babies from 0 to 24 months of age.Cradlewise smart crib comes with an integrated baby monitor that senses early signs of wakeup, learns from the baby's sleep patterns and starts rocking along...

  • Operations Executive

    2 weeks ago


    Dombivli, Maharashtra, India Excellas Clinics Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Operations Executive-Corporate Health Check-ups/OPDDepartment: OperationsDesignation: Operations ExecutivesLocation: DombivliReporting To: Centre HeadExperience: 1-5 years (Healthcare/Diagnostics preferred)Job Summary:The Operations Executive is responsible for the end-to-end coordination and execution of corporate health check-up programs, ensuring a...


  • Dombivli, India Three Across Full time

    Role: Global Operations Head – Insurance (UK Market) Location: Noida, Chennai, Hyderabad, Bengaluru & Gurugram Work Model: Work From Office Shift: UK Hours We are inviting applications for the role of Global Operations Head – Insurance (UK Market). This senior leadership role is responsible for overseeing large-scale Insurance Operations. The position...

  • Property Management

    3 weeks ago


    Dombivli, India Whatjobs IN C2 Full time

    Position: Property Management & Customer Support Associate Location: Hyderabad/Remote (working U.S. hours) About Us: We are a U.S.-based real estate and property management company providing full-service support to our clients and tenants. We’re expanding our offshore operations and looking for a skilled, professional team member who can communicate...

  • Customer Service

    1 day ago


    Dombivli, Navi Mumbai, Thane, India Sutherland Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description:We are hiring experienced professionals for Mortgage Servicing Inbound & Outbound Voice Process. The role involves handling customer resolution calls, payment support, escrow/payoff queries, and delinquency management.Key Responsibilities:Handle inbound & outbound calls related to collections, payments, payoff, escrow, document requests,...