SalesForce Developer

19 hours ago

Bengaluru, India Redolent, Inc Full time

We are looking for SalesForce Developer - Service Cloud to join the team immediately


TITLE: SalesForce Developer - Service Cloud

LOCATION: India ( Bangalore ) - twice a week onsite hybrid model ( MUST )

Compensation: Competitive


RESPONSIBILITIES

- Develop comprehensive configuration / customization designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes.

- Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance (Stay ahead of the curve)

- Oversee Salesforce.com administrators and developers to make sure requirements are being met and timeline is adhered to.

- Identify detailed business requirements to support Salesforce.com implementation within the scope of prioritized enhancements and projects

- Develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end users as appropriate.


REQUIREMENTS

- 5+ years of Salesforce platform experience (Service Cloud, General Configuration, etc...)

- 4+ years of Force.com development experience (APEX, Visualforce, Portals / Communities)

- Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services.

- Take complex client and vendor concepts and articulate them to audiences of varying perception levels.

- Experience in designing and building cloud apps

- Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects.

- Ability to create solution design documentation that supports the business requirements and business processes, which may include: Data Model, Object & Field Definition, Wireframes, and more.

- Salesforce.com Certifications (Admin, Consultant, Developer and Architect)

- Experience working with or managing an SI team

- Bachelor's degree

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