Solution Architect

7 months ago

Bengaluru, India Salesforce Full time

Job Category

Customer Success

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

Salesforce CSG is looking to expand our Professional Services team by hiring hardworking and enthusiastic Solution Architects.
Salesforce CSG’s goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Solution Architects play a key role in determining the optimal use of the Salesforce product in the customer environment.
We are looking for Salesforce products with industry experts who are passionate about digital transformation and customer experience. Your responsibility is to understand the customer’s business requirements, design, and configure the desired solution along with an ability to scope the entire solution

**Responsibilities**
- Participating in business process redesign, roadmap planning, and identifying touchpoints in multi-cloud implementations.
- Working closely with our customers to understand the current business processes at a detailed level.
- Participating in discussions with various levels of customer’s IT business stakeholders.
- Developing strong client relationships by building trust, rapport, and positive working relationships with both internal and external stakeholders and team members.
- Working with internal and customer stakeholders to create prototypes, proof of concepts, and sample mockups as a means of eliciting and defining business requirements.
- Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.
- As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, testing logistics, test execution, and status reporting.
- Analyzing the data requirements, structures, and integration points of the process, and creating mapping to Salesforce objects or external REST endpoints.
- Identifying business process improvements and opportunities for automation.
- Documenting work using flow charts, written descriptions, screenshots, and videos.
- Maintaining a target billable utilization aligned to the role.
- Effective in working with customers, including business executives, business analysts, and IT development staff
- Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
- A collaborative and empathetic relationship with the business partners will be central to your role. Your commitment to their success should never be in doubt.

If you enjoy working with customers to help them succeed and flourish on working with groundbreaking technologies, this is the role for you.
This role will require travel to customer locations.

**Experience**
- 8+ Years of experience in enterprise software as an analyst or product owner.
- Excellent design skills, including the ability to critique visual elements and optimize user flows.
- Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.
- Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a deadline.
- Expertise in process modeling tools and best practices

**Preferred Requirements**:
**Fins industry or Insurance domain experience preferred**
- Knowledge of Salesforce Platform
- Knowledge of design thinking processes and tools.

**TECHNICAL SKILLS**
- In-depth knowledge of key processes in industry-specific solutions
- Process modeling tools and standard methodologies
- Project management tools and standard methodologies
- Data modeling
- Systems analysis and design

**DESIRED CERTIFICATIONS/QUALIFICATION**
- Salesforce Sales/Service Cloud Consultant
- Salesforce Administrator
- Salesforce Developer
- Certified Scrum Master / Certified Product Owner

**ABOUT SALESFORCE**:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight year

  • Software Solutions Architect

    4 weeks ago

    Bengaluru, Karnataka, India IAST Software Solution Pvt Ltd Full time

    Job Title: Software Solutions ArchitectAbout the Role:We are seeking an experienced Software Solutions Architect to join our team at IAST Software Solution Pvt Ltd. As a key member of our architecture team, you will be responsible for designing and architecting complex enterprise applications using Spring Boot framework.Key Responsibilities:Translate...

  • Technical Solutions Architect Lead

    2 weeks ago

    Bengaluru, Karnataka, India HIC Global solution Full time

    HIC Global Solution is seeking a seasoned Technical Solutions Architect Lead to spearhead the design and implementation of scalable, global Salesforce solutions.The ideal candidate will possess extensive experience in software development, technical design, and successful Salesforce project deployments. A strong track record of delivering solutions that...

  • Solution Architect

    3 days ago

    Bengaluru, India Shell Full time

    **The Role**: **The Senior Solution Architect - SSW & NBD owns the architecture delivery of Solution architecture for business (in this context SSW & NBD business domain) projects, programs and products. Senior Solution Architects (SA) are responsible for delivering solution guidance and designs to projects and running operations. Key objectives are: fit for...

  • Solution architect

    1 month ago

    Bengaluru, India Wipro Full time

    Solution ArchitectJob Description:We are seeking a talented and experienced Solution Architect to join our dynamic Digital and Cloud Services team. As a Solution Architect, you will play a crucial role in designing, developing cutting-edge solutions that leverage digital technologies and cloud platforms to meet our clients' business objectives. You will...

  • Solution Architect

    1 month ago

    Bengaluru, India Wipro Full time

    Solution ArchitectJob Description:We are seeking a talented and experienced Solution Architect to join our dynamic Digital and Cloud Services team. As a Solution Architect, you will play a crucial role in designing, developing cutting-edge solutions that leverage digital technologies and cloud platforms to meet our clients' business objectives. You will...

  • Solutions Architect

    2 months ago

    Bengaluru, India Taggd Full time

    Solution Architect cum Program LeadKey skills:Overall 12+ years software engineering experience. At least 7+ years in a solution architecture role.4+ years in a cloud native application architecture with hands-on experience leveraging GCP/AWS and other tech stacks.Experience with modern front-end and back-end technologies (e.g., React, Angular, Node.js, .NET...

  • Salesforce Commerce Solutions Architect

    3 weeks ago

    Bengaluru, Karnataka, India HIC Global solution Full time

    Company Overview">HIC Global Solution is a leading provider of cutting-edge technology solutions, empowering businesses to thrive in the digital age. Our team is passionate about delivering innovative and efficient solutions that meet the evolving needs of our clients.">About the Role">We are seeking an experienced Salesforce Commerce Solutions Architect to...

  • Solution Architect

    5 days ago

    Bengaluru, India Fluentgrid Full time

    **Work Location**: Bangalore **JD**: - 10+ years of experience product solutions architect (at least 4-5 years of Domain experience on Power Utility/Smart Cities ) - Should have provided solution to at-least 5 projects - Experience with team leadership and motivation is essential. - Excellent written and verbal communication skills. - Strong reporting...

  • Solution Architect

    1 month ago

    Bengaluru, India Wipro Full time

    Solution Architect Job Description:We are seeking a talented and experienced Solution Architect to join our dynamic Digital and Cloud Services team. As a Solution Architect, you will play a crucial role in designing, developing cutting-edge solutions that leverage digital technologies and cloud platforms to meet our clients' business objectives. You will...

  • Solution Architect

    1 month ago

    Bengaluru, India Wipro Full time

    Solution Architect Job Description:We are seeking a talented and experienced Solution Architect to join our dynamic Digital and Cloud Services team. As a Solution Architect, you will play a crucial role in designing, developing cutting-edge solutions that leverage digital technologies and cloud platforms to meet our clients' business objectives. You will...

  • Solution Architect

    1 month ago

    Bengaluru, India Wipro Full time

    Solution Architect Job Description: We are seeking a talented and experienced Solution Architect to join our dynamic Digital and Cloud Services team. As a Solution Architect, you will play a crucial role in designing, developing cutting-edge solutions that leverage digital technologies and cloud platforms to meet our clients' business objectives. You...

  • Solutions architect

    2 months ago

    Bengaluru, India Taggd Full time

    Solution Architect cum Program LeadKey skills:Overall 12+ years software engineering experience. At least 7+ years in a solution architecture role.4+ years in a cloud native application architecture with hands-on experience leveraging GCP/AWS and other tech stacks.Experience with modern front-end and back-end technologies (e.g., React, Angular, Node.js,. NET...

  • Telecom Solutions Architect

    1 month ago

    Bengaluru, Karnataka, India Six dee Telecom Solution Private Limited Full time

    About Six Dee Telecom Solution Private LimitedEstablished in 2002, Six Dee Telecom Solution Private Limited is a leading telecom product development company serving over 120 customers across 80 countries. Our products cater to more than 3 billion users worldwide, with the number growing exponentially annually.We specialize in digital transformations such as...

  • Solutions Architect

    2 months ago

    Bengaluru, India Brillio Full time

    We are seeking out a GCP Architect and GCP specialists in locations like Bangalore, Pune, Hyderabad and Chennai.The ask:Both Architect and specialist should be proficient in designing & configuring GCP services.Both Architect and specialist should be expert at determining the usage of GCP services.Both Architect and specialist should have extensive...

  • Solutions Architect

    2 months ago

    Bengaluru, India Brillio Full time

    We are seeking out a GCP Architect and GCP specialists in locations like Bangalore, Pune, Hyderabad and Chennai.The ask:- Both Architect and specialist should be proficient in designing & configuring GCP services.- Both Architect and specialist should be expert at determining the usage of GCP services.- Both Architect and specialist should have extensive...

  • Solutions Architect

    3 weeks ago

    Bengaluru, India Capillary Technologies Full time

    The Solutions Architect will be responsible for creating and driving the technical strategy with cross-functional external and internal stakeholders.You will partner with customers and several teams to craft highly scalable, flexible, and resilient solutions that provide solutions to solve customer business problems and accelerate the adoption of Capillary...

  • Solution Architect

    5 days ago

    Bengaluru, India Bloom Consulting Services Full time

    Bangalore - Full Time - solution architect, tableau deskstop Experience **10.0 - 12.0 Years** Offered Salary **25.00 - 35.00 Lakh** Notice Period **Not Disclosed** **Job Description**: **Duties**: Responsible for end to enddesign, coding, testing, review and implementation using Tableau server Additional responsibilities include troubleshooting,...

  • Solution Architect

    3 days ago

    Bengaluru, India Bloom Consulting Services Full time

    solution architect, tableau deskstop - Bangalore - Full Time Experience **10.0 - 12.0 years** Offered Salary **25.00 - 35.00** Notice Period **Not Disclosed** **Job Description**: **Duties**: Responsible for end to enddesign, coding, testing, review and implementation using Tableau server Additional responsibilities include troubleshooting,...

  • Solutions architect

    2 months ago

    Bengaluru, India Brillio Full time

    We are seeking out a GCP Architect and GCP specialists in locations like Bangalore, Pune, Hyderabad and Chennai.The ask:Both Architect and specialist should be proficient in designing & configuring GCP services.Both Architect and specialist should be expert at determining the usage of GCP services.Both Architect and specialist should have extensive...

  • Solution Architect

    2 hours ago

    Bengaluru, India Splenta Systems Full time

    **Job Summary**: **Key Responsibilities**: - Collaborate with clients to understand their business needs and develop technical solutions that meet their requirements - Develop and maintain architectural blueprints, roadmaps, and other technical documentation to ensure alignment with business objectives - Provide guidance and technical leadership to...