Support Engineer
2 months ago
Job Description :
- Technical support with Merchant Onboarding
- Provide 24x7 technical support with excellent written and verbal communication skills.
- Demonstrate strong expertise in API integration, database testing, JSON, and tools like Postman.
- Exhibit proficiency in Salesforce CRM, Jira, and Slack.
- Analyze tickets efficiently to deliver accurate resolutions and conduct root cause analysis with subsequent corrective actions.
- Generate daily, weekly, and monthly reports to track team performance and adherence to SLAs.
- Offer voice and email support to customers, resolving inquiries promptly and effectively.
- Develop and maintain Standard Operating Procedures (SOPs) for streamlined operations.
- Monitor and maintain the quality of ticket resolutions, producing comprehensive quality reports
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Support Engineer
2 weeks ago
Bengaluru, India Clumio Full timeCloud Support Engineer, RDS/DB (Remote, Night Shift IST) Bangalore, India Overview Clumio is looking for a Cloud Support Engineer to provide technical engineering services to our customers. Cloud Support Engineers will have an opportunity to work hands-on with a wide breadth of “hot” cloud platforms and SaaS technologies like AWS, M365, Azure, etc....
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Support Engineer
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Bengaluru, India Brandmuscle Full timeBrandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local market conditions with brand-compliant, customized marketing across all media and...
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Bengaluru, India Mixpanel Full timeAbout Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 customers, including...
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Support Engineer
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Bengaluru, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world.This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this job has it all in spades. The Support team is changing its focus to allow it to...
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Support Engineer
2 weeks ago
Bengaluru, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world. This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this job has it all in spades. The Support team is changing its focus to allow it...
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IT Support Engineer
1 month ago
Bengaluru, India CliniSys Full timeResponsibilities:User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business SLAs and policies.Application support: Support and administer all internal IT...
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Solar Engineer
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Bengaluru, Karnataka, India v support solutions Full timeApply for Solar Engineer, Career Progress Consultants in Bengaluru/ Bangalore for 2 - 5 Year of Experience on
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Support Engineer
1 day ago
Bengaluru, India Alpha Variance Solutions Full timeJob Description: Support Engineer – Managed Services Team Member Dynamics 365 ERP and AzureLocation: Bangalore, India Position Type: Full-Time Experience Level: Mid-Level (3-5 years of relevant experience)OverviewWe are seeking a skilled and motivated Support Engineer to join our team in Bangalore, specializing in Microsoft Dynamics 365 ERP and Azure. The...
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IT Support Engineer
2 months ago
Bengaluru, India CliniSys Full timeResponsibilities: User Support: Provide high level technical support to our end-users via our internal helpdesk system, addressing hardware and software issues, troubleshooting problems, and resolving technical request in a timely and friendly manner in line with our business SLAs and policies. Application support: Support and administer all internal...
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Support Engineer
6 days ago
Bengaluru, India Avlino Full timeAbout the jobAre you looking to work with the same tech as Silicon Valley giants – but with a small company feel? Are you a creative problem solver who loves to explore, uncover issues, and find suitable solutions?If so, we are looking for you to join our brilliant team as an entry-levelSupport Engineer!Our Work PerksCompetitive salaryRobust benefits...
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Desktop Support Engineer
1 month ago
Bengaluru, India @ Six Sigma Full timeJob DetailsOrganisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000 Work...
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Cloud Support Engineer
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Bengaluru, India AWS India - Karnataka - D11 Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
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Support Engineer
5 days ago
Bengaluru, India Avlino Full timeAbout the jobAre you looking to work with the same tech as Silicon Valley giants – but with a small company feel? Are you a creative problem solver who loves to explore, uncover issues, and find suitable solutions?If so, we are looking for you to join our brilliant team as an entry-level Support Engineer!Our Work Perks- Competitive salary- Robust benefits...
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Desktop Support Engineer
2 months ago
Bengaluru, India @ Six Sigma Full timeJob Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...
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Support Engineer
1 month ago
Bengaluru, India Maersk Full timeIntroduction to Maersk:A.P. Moller - Maersk is an integrated container logistics company that is responsible for moving 20% of global trade every year. With a dedicated team of over 100,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk’s vision is to be the global...
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Cloud Support Engineer
1 week ago
Bengaluru, India AWS India - Karnataka - D11 Full timeAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...
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Support Engineer
2 months ago
Bengaluru, India Maersk Full timeIntroduction to Maersk: A.P. Moller - Maersk is an integrated container logistics company that is responsible for moving 20% of global trade every year. With a dedicated team of over 100,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Maersk’s vision is to be the global...
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Developer Support Engineer
1 month ago
Bengaluru, India JFrog Full timeDeveloper Support EngineerBangalore, India | Technical Support Share positionAt JFrog, we’re reinventing DevOps to help the world’s most significant companies innovate, and we are looking for like-minded people to join us. This is a special place with a unique combination of brilliance, spirit and just all-around great people. As software plays a central...
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Technical Support Engineer
2 weeks ago
Bengaluru, India Vonage Full timeTechnical Support Engineer - MessagingVonage Customer Care MissionWe help our customers create innovative and delightful customer experiences using our programmable communication building blocks. Through a choice of support offerings, we provide top-tier support for developers and enterprises. Our global technical team, skilled in development, communications...
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Support Engineer
2 weeks ago
Bengaluru, India beGalileo® Full timeCompany Description beGalileo is an early learning platform focused on building critical cognitive, analytical, logical, imaginative, and problem-solving skills in young children. The platform uses math, logical games, activities, and coding as tools to enable these traits and promote empathy, leadership, initiative-taking abilities. We currently serve...