Product Support Engineer
6 days ago
Description : Key Responsibilities : - Follow system support guidelines and prioritize faults to meet SLAs. - Investigate/reproduce system/network issues. - Lead Root Cause Analysis reports post-event. - Execute system configuration changes within given access rights and approval. - Handle and clear assigned Trouble Tickets. - Provide technical expertise and assist in documentation. - Participate in technical discussions to improve network performance. - Handle second-level service problem restoration and emergencies. - Analyze traffic, tune solutions, and present results to customers/account managers. - Create knowledge base articles and develop feedback mechanisms. - Collaborate with other Technical Support Engineers and share best practices.Essential Skills/Qualifications : - Telecom support experience preferred; product support experience is a plus. - Scientific degree with 2-8 years of technical support experience in software/telecom. - Strong Unix/Linux administration and troubleshooting skills. - Expertise in TCP/IP, networking (OSI layers 2-7), and network analysis (Wireshark, tcpdump, etc.). - Linux System Administration/DevOps with deployment and automation emphasis. - Experience with SQL, RDBMS, LDAP, Public/Private Clouds, and Virtualization (AWS, OpenStack, VMWare). - Understanding of CI/CD, Ansible, Jenkins, and DevOps concepts. - Excellent communication and interpersonal skills with a problem-solving mindset. (ref:hirist.tech)
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Product Support Engineer
1 week ago
Pune, Maharashtra, India Enea Full time ₹ 12,00,000 - ₹ 36,00,000 per yearProduct Support EngineerRole Overview: As a key player in the Customer Support team, you will work under the Customer Support Manager, troubleshooting complex technical issues, and collaborating closely with engineering and service delivery teams. You'll combine technical expertise with excellent customer service, making you a vital part of our support...
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Production Support Engineer
2 days ago
Pune, Maharashtra, India Creospan Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year*****************************Immediate Joiners Only****************************Job Title: L2/L3 Production Support Engineer Trading PlatformLocation:Kharadi, PuneCompany Overview CreospanCreospan is a leadingtechnology consulting and engineering solutions provider, specializing infinancial services, investment banking, and capital markets. We partner...
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Product Support Engineer
4 weeks ago
Pune, Maharashtra, India Enea Full timeProduct Support Engineer Role Overview As a key player in the Customer Support team you will work under the Customer Support Manager troubleshooting complex technical issues and collaborating closely with engineering and service delivery teams You ll combine technical expertise with excellent customer service making you a vital part of our support operations...
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Production Support Engineer, AS
6 days ago
Pune, India Deutsche Bank Full timeJob Title: Production Support Engineer Location: Pune, India Corporate Title: Associate Role Description Autobahn is the Deutsche Bank's digital platform for Corporate and Investment bank, enabling seamless delivery of to more than 200000 internal & external users through UI and API channels. Autobahn is continuously recognised by the clients as...
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Product Support Engineer
1 week ago
Pune, Maharashtra, India Enea AB Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole Overview:As a key player in the Customer Support team, you will work under the Customer Support Manager, troubleshooting complex technical issues, and collaborating closely with engineering and service delivery teams. You'll combine technical expertise with excellent customer service, making you a vital part of our support operations. A degree in...
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Steel Structure Design Engineer
2 weeks ago
Hinjawadi, Pune, Maharashtra, India Consulting Engineer Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDear Candidate,Hope you are doing wellWe are pleased to inform you that International Design & Engineering Solutions Pvt. Ltd., Pune, is currently hiring experienced professionals for the position of Structural Design Engineer.Location: Hinjawadi Phase 1, PuneEmployment Type: Full-timeExperience: 5–8 yearsEducation: BE Civil / ME Civil / ME / M. Tech...
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Production Support Engineer, AS
1 week ago
Pune, India Deutsche Bank Full timeJob Description Production Support Engineer, AS Position Overview Job Title: Production Support Engineer Location: Pune, India Corporate Title: Associate Role Description Autobahn is the Deutsche Bank's digital platform for Corporate and Investment bank, enabling seamless delivery of to more than 200000 internal & external users through UI and API channels....
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Product Support Engineer
5 days ago
Pune, Maharashtra, India Sampoorna Consultants Full time ₹ 5,00,000 - ₹ 25,00,000 per yearDescriptionKey Responsibilities :Follow system support guidelines and prioritize faults to meet SLAs.Investigate/reproduce system/network issues.Lead Root Cause Analysis reports post-event.Execute system configuration changes within given access rights and approval.Handle and clear assigned Trouble Tickets.Provide technical expertise and assist in...
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Sr. Production Support Engineer
5 days ago
pune, India Cybage Software Full timeAbout Cybage:Founded in 1995, Cybage Software Pvt. Ltd is a technology consulting organization specialized in outsourced product engineering services. As a leader in the Technology and product engineering space, Cybage works with some of the world's best independent software vendors. Our solutions are focused on modern technologies and are enabled by a...
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Sr. Production Support Engineer
3 weeks ago
Pune, India Cybage Software Full timeAbout Cybage: Founded in 1995, Cybage Software Pvt. Ltd is a technology consulting organization specialized in outsourced product engineering services. As a leader in the Technology and product engineering space, Cybage works with some of the world’s best independent software vendors. Our solutions are focused on modern technologies and are enabled by a...
