Project Manager CRM Domain with CLM Support Capability

2 days ago

New Delhi, India Tech Mahindra Full time

Job Title: Project Manager – IT (CRM Domain) with CLM Support Capability Employer:Tech Mahindra Employment Type:Full-Time Domain:Customer Relationship Management (CRM) & Contract Lifecycle Management (CLM) Experience Level:10+ years in IT project management, with CRM and CLM exposure ️ Role Overview Tech Mahindra is seeking a highly experiencedProject Manager – IT (CRM Domain)to lead strategic CRM initiatives for our global client, , a leader in specialty chemicals. The ideal candidate will also possess working knowledge ofContract Lifecycle Management (CLM)systems and be capable of supporting cross-functional CLM projects. This role is based out of Tech Mahindra’s Pune office and involves close collaboration with global business and IT teams. Key Responsibilities Lead end-to-end delivery of CRM projects, including planning, execution, monitoring, and closure Collaborate with Sales, Marketing, Legal, and IT teams to gather requirements and define scope Manage CRM platform implementations and enhancements (e.g., Salesforce, Microsoft Dynamics) Support CLM initiatives by coordinating with legal and procurement teams and CLM vendors (e.g., Icertis, Conga) Develop and maintain project documentation including timelines, budgets, and risk registers Ensure alignment with compliance, data governance, and business process standards Drive stakeholder engagement, change management, and user adoption strategies Identify opportunities for CRM-CLM integration and process optimization Required Skills & Qualifications Bachelor’s or Master’s degree in Computer Science, Business Administration, or related field PMP, PRINCE2, or equivalent project management certification preferred Minimum 10 years of IT project management experience, with at least 5 years in CRM domain Working knowledge of CLM platforms and contract workflows Strong understanding of CRM processes including lead management, customer engagement, and analytics Excellent communication, stakeholder management, and leadership skills Experience working in a global delivery model with offshore/onshore coordination Familiarity with Agile, Waterfall, and hybrid methodologies Preferred Attributes Prior experience working with chemical or manufacturing clients Exposure to CRM-CLM integration strategies Ability to navigate complex organizational structures and drive consensus Passion for digital transformation and customer-centric innovationPl share your profile to Simson Arputharaj Y -SE00720825@TechMahindra.com

  • Product Demonstrator

    2 weeks ago

    New Delhi, India smartContract CLM Full time

    Product Demo Expert - SaaS / CLM SolutionsAbout UssmartContract CLM is a fast-growing Contract Lifecycle Management (CLM) platform that’s transforming how businesses handle contracts. Our intelligent, intuitive software streamlines workflows, enhances compliance, and empowers organizations to make smarter decisions.We’re on a mission to simplify contract...

  • Application Support Engineer

    3 weeks ago

    New Delhi, India smartContract CLM Full time

    Job Summary: We are looking for a proactive and technically soundApplication Support Engineerwho can manage bothL1 and L2 supportactivities for our CLM software. This role will involve interacting with end users, resolving technical and functional issues, providing training, performing configurations, and ensuring timely ticket resolution. The candidate must...

  • Retention Marketing

    3 weeks ago

    New Delhi, India Nykaa Full time

    Role Overview :Responsible for designing and executing customer lifecycle strategies at a brand and category level, with a focus on acquisition, retention, loyalty, and conversion. You will drive customer engagement and business growth across both Luxe and non-Luxe brands. This role requires strong analytical skills, cross-functional collaboration, and the...

  • Retention Marketing

    3 weeks ago

    New Delhi, India Nykaa Full time

    Role Overview :Responsible for designing and executing customer lifecycle strategies at a brand and category level, with a focus on acquisition, retention, loyalty, and conversion. You will drive customer engagement and business growth across both Luxe and non-Luxe brands. This role requires strong analytical skills, cross-functional collaboration, and the...

  • Head of Sales

    2 weeks ago

    New Delhi, India smartContract CLM Full time

    About Us: smartContract CLM is a fast-growing CLM (Contract Lifecycle Management) that is revolutionizing the way businesses manage their contracts. Our cutting-edge platform streamlines the contract management process, improves compliance, and empowers organizations to make more informed decisions. With a strong commitment to innovation and customer...

  • Head of Sales

    2 weeks ago

    New Delhi, India smartContract CLM Full time

    About Us:smartContract CLM is a fast-growing CLM (Contract Lifecycle Management) that is revolutionizing the way businesses manage their contracts. Our cutting-edge platform streamlines the contract management process, improves compliance, and empowers organizations to make more informed decisions. With a strong commitment to innovation and customer success,...

  • Agiloft CLM With BA

    4 weeks ago

    New Delhi, India Spotline, Inc. Full time

    Sr Business Analyst with Agiloft CLM - REMOTE PositionLocation: Bhubaneswar / RemoteFulltime positionExperience – 8 to 12yrNotice Period - 2 weeks or lessKey Responsibilities:- Create & Maintain Regression and UAT test scripts - Conduct E2E Regression test for each upgrade release - Conduct enhancements testing for each release. - Support user acceptance...

  • Capability Manager

    2 days ago

    New Delhi, India HCLTech Full time

    Dear Connections,Exciting Opportunity at HCL Technologies, Bangalore! Join a team that values innovation, growth, and impactful work. Don't miss the chance to work with cutting-edge Project and be a part of something transformative!General Profile:The capability manager is responsible for engaging with his team members to focus on their career development...

  • Project Manager

    2 days ago

    New Delhi, India MetaMorphoSys Technologies Full time

    Project Manager (Insurance Domain) Job DescriptionWe are seeking an experienced and dynamic Project Manager to lead and oversee critical projects within our organization. As a Project Manager, you will play a pivotal role in ensuring successful project delivery, adhering to timelines, and maintaining high-quality standards. Your expertise in project...

  • Project Manager

    3 weeks ago

    New Delhi, India Lighthouse Learning Group Full time

    JOB DESCRIPTION – Project Manager – CRMABOUT LIGHTHOUSE LEARNINGIndia's leading Early Childhood & K-12 Education company – Lighthouse Learning (formerly known as EuroKids International), is committed to delivering the Joy of Learning to students in the early childhood education and K12 segments. With its portfolio of brands - EuroKidsPreschool,...