Web Content Operations Associate

2 weeks ago

Pushkar, India Teamware Solutions Full time

Excellent communication skills SQL knowledge is preferable Should be familiar with the Content Management System (CMS) Work Hours and Remote Option: Shift Timings: Rotational Shift: EMEA Hours (1pm to 10pm) and US hours (8pm to 5am)Work from Office (M-F) 5 daysWork Location and Address: Bangalore Experience Range:Total Exp: 1-2 yearsRel Exp: 1 years Mandatory Skills (3 must have):Mandate Skills:•Excellent communication skills•SQL knowledge is preferable•Should be familiar with the Content Management System (CMS).•Strong grasp of the Online/eCommerce Web Production with excellent project management and passion for E-Commerce•Data entry, work on tools (Word press, content studio, AEM etc.)•Stakeholder management and ability to work with a team. FTE conversion or extension?:Depending on performance Roles and Responsibilities (JD):Key ResponsibilitiesCoordinate Project activities with regional business unit teamsPlan, prioritize and manage work requests from various stakeholders and set clear expectationsExecute content update in timely manner to meet the project deadlinesIdentify process gaps, resolve them proactivelyHelp create and maintain online content, manage content globalization and drive as per business requirementWillingness to adapt any new projects and proactively come forward to take it up.Identify opportunities for automation to improve process efficiencyTroubleshoot issues and provide RCAMaintain quality and support training documentation for all new projectsAdjusts to multiple demands and shifting priorities; accepts responsibility for results of actions.Works with team to support achievement of project milestones and deliver on internal and/or external commitments.Demonstrates knowledge and ability to work in Word, Excel & PowerPointEssential Requirements-English communication should be goodSQL knowledge is preferableShould be familiar with the Content Management System.The ideal candidate has a strong grasp of the Online/eCommerce Web Production with excellent project management and communication skills.Passion for E-CommerceExcellent written and verbal communication skills.Strong organizational agility and interpersonal skills; ability to work independently, quickly and thoroughly under multiple deadlinesStrong eye for detail and organization as well as the ability to focus on the “big picture”Must be flexible and possess the ability to balance the management of multiple projects simultaneouslyProject management skills. Desired Skills-1-2 years of experience on any content management system.

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