Technical Support Engineer
2 weeks ago
About us :
Coursefinder.ai is a cutting-edge platform dedicated to simplifying the challenging task of finding and applying to global universities. Our tech-driven solutions empower international students and recruitment partners to navigate the complex landscape of higher education effortlessly.
With advanced data analytics and proprietary algorithms, coursefinder.ai offers eligible insights and expert guidance to help users make informed decisions and achieve their educational goals. Our platform provides access to over 85,000 courses, filters to shortlist universities, access to scholarships, fee waivers, and discounts - all at no cost.
Our customized platform streamlines the process of searching and applying to universities worldwide. Real-time tracking of applications, live chat support with application experts, and a 'one application' feature make the experience seamless from start to finish.
Job Description :
We are seeking a Tech support engineer to join our dynamic team. The ideal candidate will assist in the management of our company's databases to ensure efficient performance, security, and integrity.
Responsibilities :
- Assist in the installation, configuration, and upgrading of database systems.
- Support database backups and recovery solutions.
- Monitor database performance and tune accordingly.
- Perform routine maintenance tasks, such as applying patches and updates.
- Troubleshoot database-related issues and provide timely resolution.
- Assist in database design and implementation based on business requirements.
- Collaborate with development teams to optimize SQL queries and schema designs.
- Ensure data security and compliance with best practices and standards.
- Document database processes, procedures, and configurations.
- Stay updated with emerging database technologies and best practices.
- Bachelor's degree in computer science, Information Technology, or related field.
- Knowledge of database management systems (e.g., MySQL, PostgreSQL, SQL Server, Oracle).
- Familiarity with SQL and database design principles.
- Understanding of database backup and recovery solutions.
- Ability to troubleshoot database-related issues.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Detail-oriented with a commitment to data accuracy and integrity.
- Ability to work collaboratively in a fast-paced environment.
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