Associate - Insurance Operations T500-20234

3 weeks ago

Lucknow, Uttar Pradesh, India ANSR Full time

ANSR is hiring for one of its clients.

About Arch

Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a market-leading specialty insurer.

We are seeking a driven and detail-oriented professional to join our organization as an Associate – Insurance Operations. You will play a key role in supporting our core insurance processes, delivering high-quality service to stakeholders, and helping us maintain our operational excellence.

This is a unique opportunity to be part of a global organization where your contributions will directly shape the way we work, collaborate, and grow. If you are looking to join a values-driven company that rewards ownership, initiative, and teamwork, we invite you to apply.

Tasks / Responsibilities:

  • Delivering a meticulous and streamlined administrative service/SSR.
  • Dedicated to the precise management of data entry, meticulous data cleansing, and rigorous quality control of client and business partner information.
  • Executing submission logging duties with precision, while also playing a pivotal role in achieving a seamless month-end close process.
  • By meticulously managing policy data, implementing robust quality controls, and fostering collaboration across teams.
  • Processing daily transactions as per the targets set by the process
  • Exhibit the ability to manage and accommodate change effectively self and within the team proactively
  • Follow all the policies outlined by the organisation
  • Organize/ participate in various divisional level and organization level activities and initiatives.
  • Ensuring on-time Weekly/Monthly reporting as required
  • Liaising with other departments as necessary
  • Engage in both process-oriented and personal skill enhancement trainings, while staying informed about industry updates.

Desired Skills:

  • Accurate Data Entry:
  • Understand customer requests and input accurate information into relevant IT/support systems.
  • Ownership and Collaboration:
  • Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
  • Consider the broader picture and recognize the importance of each process within the operational framework.
  • Effective Communication:
  • Correspond with customers in a clear and concise manner to ensure mutual understanding.
  • Proactive Workflow Management:
  • Proactively manage daily, weekly, and monthly workflows to meet key performance indicators and service standards.
  • Ensure that all tasks are completed within designated timelines to uphold operational efficiency and customer satisfaction.

Education/Experience:

  • Educational Qualification: Graduation in any discipline
  • Previous work experience in relevant industry (not mandatory)
  • Moderate to Excellent Computer skills; ability to work in MS Office systems is an added advantage.
  • Good analytical skills, decision making, attention to detail, and business process orientation
  • Must be flexible to work in different shifts

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