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Customer Support Specialist

3 months ago

Pune, India CRIF Full time

Post*

Investigation Specialist – Voice Processing – GBS Pune

Company Name*

CRIF Solutions Pvt Ltd


Company Profile*

CRIF Solutions is a captive business center of CRIF businesses across the globe. CRIF is a global leader in credit bureau services, business information systems, and credit and risk management solutions to support banks and financial institutions, insurance companies, telecommunication, utilities and general businesses in every phase of the customer relationship cycle. From strategic planning to the final acquisition and management of the client's portfolio.

CRIF also allows consumers to access their credit information and assists them in making more secure decisions in credit and real estate markets.


Job Description*

Extensive web search, public registry, Company website, etc of UAE region, collecting and entering data on COS, verifying documents, and delivering reports to the clients. Responsibility to manage new projects for specific clients and deliver the reports. Preparation of financial statements and assessment of company’s financial strength. Responsible for handling client queries and emails. Making sure to deliver quality reports within TAT. Outbound calls to UAE customers/companies to collect data for Business Information Reports.


Candidate Profile*

  1. Graduates/Postgraduates – B. Com/BBA/M. Com/MBA. Finance Background would be preferred.
  2. Excellent written and verbal English communication skills with adaptability to different dialects and accents.
  3. Ability to meet strict deadlines and flexibility to handle pressure is a must.
  4. 1 to 2 years of experience in the Investigation/Quality Process/Finance Background.

Minimum Experience*

1 Year

Maximum Experience*

3 years

Location*

Pune

Qualification

Graduate