Hindustan Times

3 weeks ago

Gurugram, India Hindustan Times Full time

Hindustan Times - Product strategy (Customer Success) - VCCEdge

About Us:

VCCEdge, part of Mosaic Digital is an upcoming company dedicated to building innovative products for private market stakeholders. Our platform provides valuable insights, analytics, and solutions to empower decision-makers in navigating the dynamic landscape of the private market.

Role Overview:

As a Product Strategy Lead, you will play a pivotal role in shaping the future of our products. You will be responsible for developing and executing product strategies that align with our overall business objectives. Your expertise will be instrumental in driving product adoption, enhancing customer satisfaction, and ensuring the long-term success of our product portfolio.

This role requires a strong understanding of private equity deal structures and the broader private market ecosystem to effectively support clients with high-quality financial data. While the focus is on providing accurate financial metrics, knowledge of how these data points influence investment strategies, valuations, and deal analysis is essential. An in-depth understanding of private market dynamics, including fundraising cycles, capital structures, and market benchmarks, enables the candidate to anticipate client needs and ensure that the data aligns with the critical decisions in private equity investments.

Key Responsibilities:

- Product Strategy: Develop and execute product strategies aligned with the company's overall business objectives. Conduct market research to identify opportunities and define product roadmaps.

- Product Adoption: Drive product adoption and market penetration by developing effective go to-market strategies. Collaborate with sales, marketing teams and customers to increase awareness and generate demand.

- Client Engagement: Foster strong relationships with clients and partners. Gather feedback and insights to inform product development and improve customer satisfaction.

- Product Performance: Monitor product performance and identify areas for improvement. Analyse key metrics such as usage, adoption, and churn rate to measure product success.

- Churn Rate Reduction: Develop strategies to reduce customer churn and improve retention. Analyse customer behaviour to identify root causes of churn and implement targeted retention Bachelor's degree in a related field, MBA is a Plus.

b) 5+ years of experience in product strategy, product management, or a similar role.

c) Proven track record of driving product success and achieving business goals.

d) A strong understanding of private equity deal structures and the broader private market ecosystem is essential.

e) Strong analytical skills and ability to leverage data to inform decision-making.

f) Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

g) Experience working in a fast-paced, agile environment.

(ref:iimjobs.com)

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