Microsoft Dynamics

3 weeks ago

Hyderabad, Telangana, India WaferWire Cloud Technologies Full time

Job Title: D365 CE - Platform Support Consultant

Job Location: Hyderabad, India

Shifts : Rotational Shifts

Worksite: Onsite (100%)

About WCT:

WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML Ops, AI Ops, and Sec Ops implementation.

We focus on Implementation and Deployment of modern applications, continuous Performance Optimization, and future-ready innovations in AI, ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and multiple time zones (US time zone alignment).

Job Summary:

We are looking for a skilled D365 CE Support Consultant with strong hands-on experience in the platform layer of Dynamics 365 Customer Engagement. This role focuses on resolving incidents, handling change requests, and supporting platform-level issues such as workflows, plugins, integrations, Power Automate, and performance optimization within an enterprise-grade support environment.

Key Responsibilities:

  • Provide L2/L3 support for Dynamics 365 CE (Sales, Service, Marketing, etc.) platform issues.
  • Troubleshoot and resolve incidents related to:
  • Business Rules, Web Resources
  • Integration issues (REST API, Azure Logic Apps, etc.)
  • Analyze and resolve system performance issues, data sync problems, and customization defects.
  • Participate in change requests, enhancements, and deployment validation.
  • Work closely with business analysts and functional teams to understand the issue and deliver fixes.
  • Monitor and resolve integration errors (e.g., with Azure, Outlook, SharePoint, etc.).
  • Ensure incident SLAs are met and proper documentation is maintained.
  • Raise and follow up on support tickets with Microsoft if required.

Required Skills:

  • 0 to 2 years/Freshers of experience in D365 CE (CRM) support or development.
  • Strong understanding of Power Platform, Dataverse, and Dynamics 365 architecture.
  • Experience in creating/debugging Plugins, Custom Workflows (C#), JavaScript, and Power Automate.
  • Hands-on experience with Azure services used in integration (Service Bus, Logic Apps, etc.).
  • Familiarity with DevOps, CI/CD processes, and ALM tools for Dynamics.
  • Strong analytical, communication, and coordination skills.

Good to Have:

  • Microsoft certifications: PL-200, MB-910, or MB-600
  • Knowledge of Field Service, Omnichannel, or Customer Insights modules
  • Experience with Power BI reporting integration
  • Exposure to working in ITIL-based support models

  • Microsoft Dynamics Consultant

    17 hours ago

    Hyderabad, Telangana, India Talentgigs Full time US$ 90,000 - US$ 1,20,000 per year

    Role: Microsoft Dynamics 365Experience: 4 YearsLocation: HYD (WFO)Shift: 2-11PmMandatory Skills: Microsoft Dynamic 365, PowerApps, SSIS.JD:Design, develop, and customize Microsoft Dynamics 365 CRM solutions to meet business requirements.Configure entities, forms, workflows, business rules, and dashboards in Dynamics 365.Develop custom plugins, workflows, and...

  • Microsoft Dynamics

    4 weeks ago

    Hyderabad, Telangana, India WaferWire Cloud Technologies Full time

    Job Title: D365 CE - Platform Support Consultant Job Location: Hyderabad, India Shifts : Rotational Shifts Worksite: Onsite (100%) About WCT: WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization,...

  • Microsoft Dynamics

    11 hours ago

    Hyderabad, Telangana, India WaferWire Cloud Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: D365 CE - Platform Support ConsultantJob Location: Hyderabad, IndiaShifts : Rotational ShiftsWorksite: Onsite (100%)About WCT:WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions throughMicrosoft's technology stack.Our services include Strategic Consulting, Data/AI Estate Modernization, and...

  • Microsoft Dynamics Consultant

    4 weeks ago

    Hyderabad, Telangana, India ValueLabs Full time

    Dear Aspirants, We at ValueLabs have an Opening for Microsoft Dynamics 365 Consultant role. Below is the JD for the same.. Role: Microsoft Dynamics 365 Consultant Experience: 8+ Years Responsibilities Act as a primary developer for Microsoft Dynamics 365 Business Central. Contribute to software development projects and manage individual tasks related to...

  • Microsoft Dynamics Consultant

    3 weeks ago

    Hyderabad, Telangana, India ValueLabs Full time

    Dear Aspirants, We at Value Labs have an Opening for Microsoft Dynamics 365 Consultant role.Below is the JD for the same..Role: Microsoft Dynamics 365 Consultant Experience: 8+ Years Responsibilities Act as a primary developer for Microsoft Dynamics 365 Business Central.Contribute to software development projects and manage individual tasks related to the...

  • Microsoft Dynamics

    3 weeks ago

    Hyderabad, Telangana, India WaferWire Cloud Technologies Full time

    Job Title: D365 CE - Support ConsultantJob Location: Hyderabad, IndiaShifts: Rotational ShiftsWorksite: Onsite (100%)About WCT:WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud...

  • Microsoft Dynamics

    4 weeks ago

    Hyderabad, Telangana, India WaferWire Cloud Technologies Full time

    Job Title: D365 CE - Support Consultant Job Location: Hyderabad, India Shifts: Rotational Shifts Worksite: Onsite (100%) About WCT: WaferWire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud...

  • Microsoft Dynamics Practice Lead

    13 hours ago

    Hyderabad, Telangana, India Vertex Computer Systems Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Seeking an experienced Microsoft Dynamics Practice Lead with over 8 years in the industry, combining deep functional expertise and strategic leadership to drive the development and growth of the Microsoft Dynamics practice. This role requires a strong focus on Dynamics 365 Finance, Operations, and Supply Chain modules, with a solid understanding of HR...

  • Microsoft Dynamics Consultant

    2 days ago

    Hyderabad, Telangana, India Noventis IT Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: MS Dynamics Field ServicesCompany: Hiring for MNC ClientWork Type: Full Time/ PermanentExperience: 6 + Years (Relevant)Work Mode: Work From OfficeNotice Period: 0-15 Days MAXLocation: Madhapur, HyderabadWe are looking for an experienced Dynamics 365 Developer with a strong background in Field Service Management (FSM) to join our growing team. The...

  • Microsoft Dynamics 365 Architect

    2 days ago

    Hyderabad, Telangana, India JUARA IT SOLUTIONS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Summary: We are seeking a seasoned Microsoft Dynamics 365 Architect with deep expertise in designing and implementing enterprise-grade solutions. The ideal candidate will have a strong background in AI integration, enabling intelligent automation, predictive analytics, and enhanced user experiences within the Dynamics 365 ecosystem. Key...