Property Management Associate

1 week ago

Surat, Gujarat, India Nestaway Full time

Role: Property Management Associate

Department: Growth

Job Type: Full-Time

About Nestaway:

Nestaway is India's leading "managed home rental" company, providing superior rental solutions via technology and design. Now a part of Aurum PropTech Ltd., a publicly listed PropTech giant dedicated to creating an integrated PropTech ecosystem across the entire real estate value chain.

Today, Nestaway operates on both the demand and supply sides of the rental market, i.e., we onboard homeowners with rental properties, find tenants for these homes, and subsequently manage these properties. We turn unbranded, unfurnished houses into fully furnished ones and provide them at affordable prices to quality tenants.

We've created a young ecosystem, providing:

-Higher rental incomes for homeowners

-Gorgeous, fully furnished homes at an affordable price

-A hassle-free onboarding, servicing, and exit experience for both homeowners and tenants

For more information, visit http://www.nestaway.com

Job Summary:

Nestaway Technologies Pvt. Ltd. is seeking dedicated and proactive individuals to join our team as Property Management Associates. As a Property Management Associate, you will play a crucial role in ensuring the smooth operation and maintenance of houses within our portfolio in following terms.

Key Responsibilities:

1. Ownership of Properties: Take ownership of a designated number of houses, ensuring they are well-maintained and provide a best-in-class experience for both tenants and owners.

2. Periodic Checks: Conduct periodic checks of the assigned houses to ensure they meet Nestaway's quality standards. Additionally, ensure that all necessary data, including utility account IDs, tenant agreements, photographs of the house, etc., are accurately maintained in Nestaway's systems.

3. Minimize Tenant Move-Outs: Implement strategies to minimize tenant move-outs from the houses mapped to you, ensuring high tenant satisfaction and retention.

4. House Onboarding/Offboarding: Utilize Nestaway's processes and tools, including the New Flow app, to onboard new houses into Nestaway's portfolio or offboard existing houses as per predefined SLAs.

5. Move-In & Move-Out Processes: Efficiently manage move-in and move-out processes for tenants, adhering to Nestaway's procedures and timelines. Utilize the New Flow app and other provided tools to ensure smooth transitions for tenants.

Qualifications & Requirements:

  • Bachelor's degree or equivalent in a relevant field.
  • Prior experience in property management or a related field is preferred.
  • Strong organizational and multitasking skills, with the ability to manage multiple properties simultaneously.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Proficiency in using technology and willingness to learn and adapt to new tools and systems.
  • Freshers are encouraged to apply.

Mandatory: This is a fully field-based role and requires use of a two-wheeler for site visits.

Nestaway is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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