Student Engagement Counsellor: Bangalore(Banaswadi)
3 weeks ago
Job DescriptionJob Title: Student Engagement Counsellor (SEC Counsellor)Location: Bangalore (Banaswadi)Department: Academic OperationEmployment Type: Full-timeWorking: 6 daysLaptop: Mandatory RequirementJob Overview:We are looking for a proactive and empathetic Student Engagement Counsellor (SEC Counsellor) to join our Student Services team. In this role, you will be the first point of contact for students with attendance concerns or queries, playing a crucial part in ensuring a supportive and engaging student experience. Your ability to communicate effectively and resolve issues efficiently will directly contribute to student retention and satisfaction.Key Responsibilities:- Absenteeism Follow-Up:Proactively contact students and/or parents in cases of consecutive absences or low attendance, addressing concerns with empathy and professionalism.- Query Resolution:Respond to student inquiries via phone, email, or in-person, ensuring timely, accurate, and courteous resolution of issues.- Standard Operating Procedures:Adhere to defined Standard Operating Procedures (SOPs) to maintain consistency, quality, and compliance in all student interactions.- Communication:Maintain a high standard of English communication—both written and spoken—when interacting with students, faculty, and staff.- Feedback Handling:Collect, document, and relay student feedback to relevant departments, supporting continuous improvement in academic and administrative services.Qualifications & Skills:- Bachelor's degree in Education, Psychology, Communication, or a related field. - Prior experience in counselling, student support, or customer service preferred. - Excellent verbal and written communication skills in English. - Strong interpersonal skills with the ability to manage sensitive conversations with discretion and empathy. - Organized and detail-oriented with the ability to multitask in a fast-paced environment. - Proficient in Microsoft Office Suite and CRM systems (preferred but not mandatory).Why Join Us?Opportunity to make a meaningful impact on students' academic journeys.Collaborative work environment focused on student success.Professional development and training opportunities.
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New Delhi, India RK International Student Visa Consultant Full timeWe Are Hiring – Student Visa Counsellor RK International, a leading overseas education consultancy, is looking for an experiencedStudent Visa Counsellorto join our growing team. If you have a passion for guiding students and helping them achieve their study abroad dreams, we want to hear from you! Position:Student Visa Counsellor Experience...
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New Delhi, India RK International Student Visa Consultant Full timeWe Are Hiring – Student Visa CounsellorRK International, a leading overseas education consultancy, is looking for an experiencedStudent Visa Counsellor to join our growing team. If you have a passion for guiding students and helping them achieve their study abroad dreams, we want to hear from you!Position: Student Visa CounsellorExperience Required:...
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Senior Student Counsellor
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Student Counselor
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New Delhi, India Bangalore International School Full timeResponsibilities:- Be a good listener and communicate with children in a way that they can relate to or understand. - Provide individual and group counselling services to help students to cope effectively with personal, social and emotional concerns. - Frequent monitoring of the child’s progress for further intervention if required. - Observing children...
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Jhandewalan, Delhi, Delhi, India saransh bio organic pvt ltd Full time ₹ 4,80,000 per yearJob Title: Education CounsellorLocation: [Jhandewalan / Delhi]Employment Type: Full-TimeExperience Required: 1–3 years (Freshers with good communication skills may also apply)Job Summary:We are looking for a dedicated and enthusiastic Education Counsellor to guide students in making informed academic and career decisions. The ideal candidate will provide...
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Senior Australia Student Visa Counsellor
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Student Counsellor
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Jhandewalan, Delhi, Delhi, India Saransh Bio Organic Full time ₹ 4,20,000 - ₹ 4,80,000 per yearJob Title: Academic Counsellor (Science Background)Institution: SARAN INSTITUTE OF MEDICAL REPRESENTATIVE AND MANAGEMENT (SIMM)Location: DelhiAbout SIMM:Saran Institute of Medical Representative and Management (SIMM) is a professional training institute dedicated to developing skilled and career-ready professionals in the pharmaceutical and healthcare...
