Project Coordinator

OVERVIEW:

The Project Coordinator works closely with their manager in the execution of projects according to project plans. The Project Coordinator works with stakeholders to understand project requirements, using their project expertise and technical skills to handle and assign project tasks, assist with problem solving, and support managers in day-to-day department operations. The Project Coordinator coordinates the life cycle of data collection, transcription and data annotation, generation and rating lifecycles, among others ensuring their seamless execution.

DESCRIPTION:

The Project Coordinator supports the Project Manager in the day-to-day activities in the execution of project plans. They are ultimately responsible for the quality, profitability, and performance of their work through the guidance of their manager. This Project Coordinator is also versed in data analysis, being able to derive meaningful insights from data exports that the Project uses to evaluate quality, progress, among other aspects as required by the individual project.

RESPONSIBILITES:

• Responsible for the day-to-day execution of project plans, schedules, and expenditures, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner
• Oversee the day-to-day project activities, from data assignments to and from annotation and Quality Assurance, overseeing and managing the data life cycle
• Work with the Project Manager to implement and execute project plans, working towards ensuring timely, budget-friendly, and quality deliveries
• Work with Project stakeholders to derive data analysis needs for the different projects
• Identify and mitigate risks while ensuring project quality and accuracy
• Assign and monitor tasks to project contributors/vendors and ensure timely and high-quality delivery from their end
• Train new contributors and support their day-to-day work through responding to queries
• Manage quality assurance process and provide quality feedback to contributors
• Act as the point of contact between contributors and payments team in case of any payment issues
• Communicate with other teams and departments within the company, such as Sourcing, Payments, IT, and Operations, to ensure the smooth running of the project
• Build and maintain excellent relationships with team members, contributors, and independent contractors
• Handle multiple projects simultaneously in a fast-paced environment by effective prioritization
• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

REQUIRED SKILLS:

• Exceptional communication skills – being able to communicate important project updates both verbally and in writing
• Effective use of systems and tools to plan, organize, and prioritize, to ensure successful project completion through proficient time management
• Resource planning skills – effectively and strategically distributing resources
• Organization skills and the ability to work under pressure
• Outstanding teamwork and collaboration skills – ability to interact with all stakeholders
• Problem-solving skills – effective analysis and creative solutions for any problems that might arise
• Excellent Analytical and critical thinking skills – ability to analyze a situation and plan and implement a solution
• Knowledge of file management and other administrative procedures
• Competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products.
• Competency in using data processing tools (running basic scripts and analysing outputs)

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Minimum Bachelor's degree or its equivalent
• English language fluency
• Minimum 2 years experience in the AI field or in a similar or related role

DESIRED SKILLS AND EXPERIENCE:

• Awareness of PMI/PMP international project management standards
• Knowledge of AI industry
• Experience supporting Machine Learning data annotation services, data collection, transcription, and staffing
• Experience working with support ticketing systems
• Experience working with crowd workers/community
• Experience working in a multinational/multicultural virtual working environment
• Experience in working in a cross-functional/matrix organization
• Fluency in a language other than English is a plus
• Basic knowledge of regular expressions and at least one programming language (Python, Perl – ability to run scripts, scripts development skills not needed)