Patch Management Engineer

2 weeks ago

Bengaluru, India PITCS Full time

Job Description :


The SCCM Patch Management Engineer is responsible for managing and maintaining the patch management infrastructure using Microsoft System Center Configuration Manager.


This role involves deploying, testing, and monitoring patches and updates to ensure the security, stability, and compliance of the organization's systems. The Patch Management Engineer collaborates with Level 1 support, security teams, and other IT departments to implement effective patch management strategies.


Key Responsibilities :


Intune Patch Deployment :


- Plan, schedule, and deploy patches and updates to servers, workstations, and other endpoints using SCCM.


- Manage patch deployment groups and collections to target specific systems for patching.


- Coordinate and execute patch deployment activities to minimize service disruption and downtime.


Patch Testing and Validation :


- Test patches in a lab environment to verify compatibility and assess any potential impact on applications and systems.


- Work with application owners and stakeholders to validate patches against critical business applications.


Patch Compliance and Reporting:


- Monitor patch compliance levels across the organization and generate reports to track patch status and identify any non-compliant systems.


- Implement actions to improve patch compliance rates and resolve issues related to non-compliance.


Patch Management Automation :


- Create and maintain automated workflows and scripts (e.g., PowerShell) to streamline patch management processes and increase efficiency.


Patching Policies and Procedures :


- Develop and update patch management policies, procedures, and documentation to ensure adherence to best practices and industry :


- Investigate and resolve issues related to patch deployment failures or system performance degradation caused by patches.


- Collaborate with other IT teams to identify and address root causes of patch-related problems.


Change Management :


- Work within established change management processes to plan and execute patching activities.


- Communicate patching schedules and any potential service impacts to stakeholders and Management Integration :


- Collaborate with the security team to align patch management processes with vulnerability management practices.


- Prioritize and address vulnerabilities based on severity and potential risks.


Security and Compliance :

- Ensure that patches are applied in a timely manner to address security vulnerabilities and maintain compliance with industry and Knowledge Sharing :


- Maintain comprehensive documentation of patch management procedures, troubleshooting steps, and configurations.


- Share knowledge and provide training to Level 1 support and other IT team members.


Requirements :


- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).


- Proven experience as an SCCM Patch Management Engineer with expertise in deploying and managing patches in an enterprise environment.


- In-depth knowledge of SCCM patch management features and functionality.


- Familiarity with scripting languages, such as PowerShell, for patch automation and customization.


- Understanding of vulnerability management concepts and practices.


- Experience in testing and validating patches before deployment.


- Solid understanding of Microsoft Windows operating systems and applications.


- Strong analytical and troubleshooting skills to resolve patch-related issues.


- Excellent communication and teamwork abilities to collaborate effectively with other IT teams.


- Certification in SCCM (e.g., Microsoft Certified: Modern Desktop Administrator Associate) is a plus.

(ref:hirist.tech)

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