
UK Pension Administrator
11 hours ago
Role: UK Pension Administrator (Customer Service – Email Support)
Location: Pune, IN.
We are looking for professionals with UK Pensions experience to join our customer service team. This role is focused entirely on handling pension-related queries via email, ensuring accuracy, compliance, and excellent service delivery.
Key Responsibilities:
- Manage and respond to customer queries related to UK Pension schemes through email only
- Provide clear and accurate information on Defined Benefit (DB) and Defined Contribution (DC) plans
- Investigate pension-related issues and resolve them in a timely and professional manner
- Ensure compliance with pension regulations and internal quality standards
- Maintain accurate records of all email interactions and resolutions
- Collaborate with internal teams to resolve complex queries where required
Requirements:
- Minimum 2+ years of experience in UK Pensions (mandatory)
- Strong understanding of Defined Benefit (DB) and Defined Contribution (DC) schemes
- Excellent written communication skills with a customer-first approach
- Ability to interpret pension policies and explain them clearly to customers
- Strong attention to detail and accuracy in documentation
- Proficiency in MS Office and pension administration systems preferred
What We Offer:
- Competitive salary and benefits package
- Career growth and learning opportunities in the UK Pensions domain
- Supportive, collaborative, and process-driven work environment
If you have the expertise in UK Pensions and excellent written communication skills, we'd love to connect with you.
Apply Now
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