Team Lead

Location: Delhi About the Team The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications—across calls, chats, and other channels—to ensure accuracy, consistency, and compliance. The team also ensures compliance...

Location: Delhi About the Team The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications—across calls, chats, and other channels—to ensure accuracy, consistency, and compliance. The team also ensures compliance...

Location: Delhi About the Team The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications—across calls, chats, and other channels—to ensure accuracy, consistency, and compliance. The team also ensures compliance...

We are seeking experienced professionals to lead our fast-growing operations team in Malaysia.This role is ideal for seasoned leaders with a strong BPO background and proven expertise in driving high-performing teams.Key Responsibilities:Supervise daily activities of business or technical support team members, ensuring quality support for customers.Manage...

Position: Regional Product Manager - Nutanix Location: Delhi and Bangalore Industry: IT Services Experience Required: 7 to 10 yr No. of opening: 2 We have an Opening for Regional Product Manager - Nutanix Job Description: •(KRA/KPI's) for Regional Product Manager - Nutanix, VMWare, Virtualization, Brodcom, netapp  Opportunities and lead generation from...

Position: Regional Product Manager - NutanixLocation: Delhi and BangaloreIndustry: IT ServicesExperience Required: 7 to 10 yrNo. of opening: 2We have an Opening for Regional Product Manager - NutanixJob Description:•(KRA/KPI's) for Regional Product Manager - Nutanix, VMWare, Virtualization, Brodcom, netapp Opportunities and lead generation from...

Job OverviewThe Process Excellence team is responsible for maintaining and elevating the quality of customer interactions. They conduct regular audits to ensure accuracy, consistency, and compliance across different channels, including calls, chats, and other communication methods.This role involves leading a team of Field Quality Analysts who audit field...

Job Opportunity: Team SupervisorWe are seeking a highly motivated and experienced team supervisor to join our operations in Malaysia.Key Responsibilities:Manage a group of moderators, overseeing their work and attendance.Coach direct reports on performance to ensure minimum weekly targets are met.Identify performance-related issues, develop improvement...

Senior Team Manager OpportunityWe are seeking a dynamic and experienced senior team manager to oversee our international voice processes. The role requires end-to-end ownership of team performance, customer experience, and process excellence across key operational metrics.Key ResponsibilitiesDrive customer satisfaction (CSAT) improvement while minimizing...

Job SummaryWe are seeking a highly skilled and experienced Store Manager to lead our team and drive sales growth.The successful candidate will have a proven track record of managing complex priorities, building strong relationships with colleagues and customers, and driving business results through effective talent management and coaching.This is an...