General Manager Operations

3 weeks ago

Gurugram, India Hopcharge Full time

Job Title: General Manager - Operations

Location: Gurgaon


About Us: Hopcharge is a pioneering doorstep EV charging company dedicated to making electric vehicle charging convenient, efficient, and accessible. We are committed to driving the adoption of electric vehicles by providing innovative and reliable charging solutions right at your doorstep. Join us in our mission to revolutionise the EV charging industry and contribute to a sustainable future.


Job Description:

We are seeking a highly skilled and experienced General Manager to lead our Operations team. The ideal candidate will have a strong background in building and optimizing systems, procedures, policies, and frameworks, with a proven track record of 8-10 years in operations management. As a key member of our leadership team, you will be instrumental in driving operational excellence and ensuring seamless execution of our business strategies.


Key Responsibilities:

  • Lead and oversee the Operations team, ensuring efficient and effective management of daily operations.
  • Develop, implement, and optimize operational systems, procedures, policies, and frameworks to enhance productivity and performance.
  • Collaborate with cross-functional teams to align operational strategies with overall business objectives.
  • Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
  • Foster a culture of continuous improvement, innovation, and operational excellence.
  • Provide leadership, mentorship, and professional development opportunities to team members.
  • Manage budgets, resources, and timelines to achieve operational goals.
  • Drive initiatives to enhance customer satisfaction, quality, and service delivery.
  • Stay abreast of industry trends and emerging technologies to maintain a competitive edge in the EV charging industry.


Qualifications:

  • Bachelor's degree in Operations Management, or a related field. Advanced degree preferred.
  • 8-10 years of experience in operations management, with a strong background in system, procedure, policy, and framework development.
  • Proven leadership skills with the ability to inspire and motivate a team.
  • Exceptional problem-solving and analytical abilities.
  • Strong understanding of running end-to-end operations.
  • Excellent communication and interpersonal skills.
  • Proficiency in using operations management software and tools like Excel, Google Sheet.
  • Demonstrated ability to manage budgets, resources, and timelines effectively.
  • Results-oriented mindset with a focus on continuous improvement and operational excellence.
  • Experience in the EV or automotive industry is a plus.


If you are a strategic thinker with a passion for operational excellence and a proven track record of driving results, we invite you to apply for the General Manager - Operations position at Hopcharge. Join us in our mission to lead the EV charging revolution and make a positive impact on the environment.

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