RPA Control Room resource

1 month ago

Amravati, India Kraft Heinz Full time

Role Purpose Statement:


The resource will be responsible for Development / re-development, implementation, and maintenance of existing RPA automations and migrate them in KH environment. This resource will work alongside Operations, ACOE, GPOs, and Process SMEs to understand existing task Logic, document creation , eliminations of bugs, management of proper error handling and metrics that will indicate the success of the initiative. In addition, this resource will work with RPA Tech Lead, and Process SME to complete the development (development of Upstream and Downstream tasks) to make the activity independent and self-sustaining without any manual intervention.

Job Responsibilities:

- Develop / Recode activities assigned to him for Using RPA Software (AA 360).

- Collaborate with stakeholders to understand data and reporting needs.

- Optimize automation performance and ensure data integrity.

- Troubleshoot and resolve RPA project bugs.

- Train end-users on the efficient use of RPA Best Practices.

- Ensure all RPA Projects are designed as per Best Practice and are user-friendly in accordance to meet business requirements.


Knowledge Skills And Experience:


· Significant process automation experience driving large, complex RPA automations to successful completion in a global environment.

· Must have completed at least 5 big end to end activities using Automation Anywhere 360 RPA platform

· Experience designing processes and evaluating and quantifying efficiency levers.

· Quick to identify risks and develop mitigation plans.

· Excellent problem-solving and conflict resolution capability

· History of successfully delivering results in a global, cross-functional environment

· Strong business acumen and curiosity

· Experience in designing SOPs , Technical Design Document and Test case documents for automations.

· Strong attention to detail and extensive thoughtfulness that can drive development of value cases, and track value realization.

Competencies:


· 5-6 years of work experience in solutioning and development of RPA automations using Automation Anywhere 360 RPA Platform.

· Engagement Competencies: Clear written and oral communication skills, Open and able to drive change, Proactive, action- and result-oriented developer High-performing problem-solver, Strategic, critical thinker, High degree of passion for establishing a customer-oriented mindset, Knowledge of organizational operations, Significant alignment to a Automation with continuous improvement-oriented mindset

· Technological Competencies: extensive knowledge of current enabling technologies, and process automation technologies (like Python, VB Scripting, SQL Scripting etc)

· Problem solving, Solutioning Attitude, Communicating for Impact, strive to enable self – sustaining automations.

· Experience in Root cause analyses, Options Identification, and evaluation.

· Familiarity with SAP and Web based automations and other systems.

· Solid understanding of data analysis and visualization principles.

· Ability to troubleshoot and debug RPA issues efficiently.

· Strong attention to detail with a focus on data accuracy.

· Good understanding of data management and database principles.

· Excellent interpersonal and communication skills, with the ability to explain complex data insights in a clear manner.

· Experience in Power automate will be added advantage.

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