Senior Program Manager

Position Overview:

Worldwide Technology (WWT) is seeking a dynamic and strategic Sr. Program Manager to join the WWT For All team. This role is pivotal in managing the success of our regional For All teams across EMEA, Canada, LATAM, and APAC. The Program Manager will work closely with WWT For All regional leaders to ensure strategic alignment with the corporate WWT For All strategy and report directly to the Director, WWT For All.

Key Responsibilities:

Leadership

• Reports to the Director, WWT For All, and collaborates closely with global and regional leadership to drive culture and strategy.

Strategy and Policy

• Collaborate with leadership to define and refine the global WWT For All strategy.
• Translate global WWT For All goals into regionally relevant policies and practices.
• Stay informed on international best practices, laws, and cultural norms to ensure compliance and relevance.

Program Design & Implementation

• Manage international WWT For All programs, initiatives, and interventions across multiple locations.
• Oversee employee resource groups (ERGs)/affinity networks globally.

Stakeholder Engagement & Communication

• Serve as a trusted advisor and partner to senior leadership across geographies.
• Engage with local teams, country managers, and regional leaders to understand needs and barriers.
• Develop internal communications to raise awareness, celebrate progress, and build buy-in.

Measurement & Evaluation

• Define goals and outcomes to track WWT For All progress globally, including representation, inclusion, and engagement metrics.
• Track outcomes and metrics in alignment with the overarching WWT For All strategy.
• Use qualitative and quantitative data to inform program improvements and leadership reporting.

Change Management & Culture Building

• Promote culture of belonging aligned with WWT’s core values.
• Organize and support listening sessions, ensuring international regions are included and arranging special sessions as needed.
• Analyze feedback with regional leads to develop appropriate follow-up actions.

Operational & Budget Management

• Develop and manage program budgets for international WWT For All initiatives.
• Manage vendor and partner relationships.
• Oversee logistics for global events, training, travel, and other operational needs.

Continuous Learning & Innovation

• Stay updated on theory, research, and global trends.
• Pilot new approaches and scale successful initiatives.
• Share learnings across regions and encourage cross-region collaboration.

Cross-Functional Collaboration

• Foster strategic alignment with the Talent Acquisition team to support inclusive hiring practices.
• Collaborate with the Global Employee Experience team (including Global Community Impact and Employee Engagement) to ensure development and retention practices are aligned with regional For All teams.
• Create opportunities for feedback from regional programs, leads, and participants, sharing insights with WWT leadership.

Qualifications:

• Proven experience leading regional or global programs across multiple geographies (EMEA, LATAM, APAC, Canada).
• Strong ability to align regional initiatives with overarching corporate strategies.
• Demonstrated success in managing cross-functional teams and driving accountability across regions.
• Skilled in facilitating meaningful dialogue across cultures and geographies.
• Excellent interpersonal and communication skills, with the ability to influence and collaborate with senior leaders, employee groups, and external partners.
• Experience in promoting employee engagement through storytelling, creative initiatives, and community-building efforts.
• Familiarity with inclusive hiring practices and collaboration with talent acquisition teams.
• Experience working with employee experience or HR teams to support development, retention, and career growth strategies.
• Ability to define, track, and report on program metrics and outcomes.
• Deep understanding of regional nuances and cultural dynamics across international markets.
• Experience working in a global organization with sensitivity to local customs, languages, and business practices.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.
• Proficiency in project management tools and methodologies.