Team Lead
6 days ago
responsibilities:- Assist Tax Preparers in resolving client inquiries and escalating technical issues to the appropriate teams.- Assist the team in preparing business tax returns (5472, 1065, 1120)- Provide coaching and feedback to team members to foster professional growth and improve performance.- Ensure that the team adheres to all service level agreements (SLAs) and client expectations.- Oversee the daily management of client-facing tax-related inquiries, ensuring that all tickets are cleared (Inbox Zero) by the end of each day.- Identify and flag recurring client pain points or systemic issues to the Team Manager for further investigation and resolution.- Track and report on team performance, including SLA adherence, client satisfaction scores, and daily ticket volume.- Act as an escalation point for any sensitive or difficult client interactions that require additional and Experience in managing or leading a tax team, preferably in preparing business returns (5472, 1065, 1120).- 5+ years of experience working on tax filing preparation for businesses.- 3+ years of experience working as a Team Lead or Manager.- Ability to manage multiple tasks and priorities efficiently, ensuring that client inquiries are responded to within SLAs.- Proficiency with ticketing systems such as HubSpot.- Strong reporting skills, including experience with tracking team performance and client metrics.- Ability to work in a U.S. timezone overlap (at least 46 hours/day).- Ability to manage difficult client interactions with professionalism and empathy.- Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically (ref:iimjobs.com)
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Copy Lead
5 days ago
New Delhi, India Team Pumpkin Full timeAbout Us:Team Pumpkin is a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategic Copy Lead to join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities:As the Copy...
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Copy Lead
1 week ago
New Delhi, India Team Pumpkin Full timeAbout Us: Team Pumpkinis a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategicCopy Leadto join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities: As theCopy...
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Business lead Manager
1 week ago
New Delhi, India team unstoppablesid Full timeCompany DescriptionAt the forefront of the fitness industry, our company operates through two powerhouse brands:Unicore™ – Our premium gym and sportswear line for men and women, designed for performance, comfort, and style. From hardcore athletes to everyday fitness lovers, Unicore™ delivers apparel that works as hard as you do.Team Unstoppable™ –...
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Lead - Account Management
3 days ago
New Delhi, India Team Pumpkin Full timeROLE OVERVIEW As theLead – Account Management , you will be the strategic driver behind key client relationships, overseeing Account Managers and ensuring exceptional service delivery. This role demands strong leadership, client-handling expertise, and a proactive mindset to foster business growth. You will serve as the bridge between clients and internal...
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Team Lead
5 days ago
New Delhi, India True Probe Full timeTeam Lead – Full Stack EngineerRemote |₹45–₹60 LPA |6+ Years ExperienceAbout TrueProbe :At TrueProbe, we’re redefining the future of employment verification.Our AI-driven platform makes background verification fast, simple, and fraud-proof—empowering companies to hire with confidence. We seamlessly integrate with leading ATS platforms like...
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Team Lead
6 days ago
New Delhi, India True Probe Full timeTeam Lead – Full Stack Engineer Remote | ₹45–₹60 LPA | 6+ Years Experience About TrueProbe :At TrueProbe , we’re redefining the future of employment verification . Our AI-driven platform makes background verification fast, simple, and fraud-proof —empowering companies to hire with confidence. We seamlessly integrate with leading ATS platforms...
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Team Lead
7 days ago
New Delhi, India True Probe Full timeTeam Lead – Full Stack Engineer📍Remote | 💰 ₹45–₹60 LPA | 🕒 6+ Years ExperienceAbout TrueProbe :At TrueProbe, we’re redefining the future of employment verification.Our AI-driven platform makes background verification fast, simple, and fraud-proof—empowering companies to hire with confidence. We seamlessly integrate with leading ATS...
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Team Lead
7 days ago
New Delhi, India True Probe Full timeTeam Lead – Full Stack Engineer📍Remote | 💰 ₹45–₹60 LPA | 🕒 6+ Years ExperienceAbout TrueProbe :At TrueProbe, we’re redefining the future of employment verification.Our AI-driven platform makes background verification fast, simple, and fraud-proof—empowering companies to hire with confidence. We seamlessly integrate with leading ATS...
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Team Lead
7 days ago
New Delhi, India Bexomi Technologies Private Limited Full timeCompany DescriptionBexomi Technologies Private Limited is a predictive cybersecurity company building the world’s first Digital Immune System for Smart Cities. We combine Digital Twins, AI-driven anomaly detection, Blockchain logs, and Smart Contracts to protect IoT devices before an attack happens. From smart traffic systems to critical infrastructure,...
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Team Lead
2 weeks ago
New Delhi, India HCLTech Full timeHCLTech Hiring | Hyderabad | QAs & TLs For Billing Support3 - 6 years Salary -Not Disclosed Location : Hyderabad Time and Venue 22nd September - 24 September , 11.00 AM - 3.00 PM HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081 Contact - Aman / Shivangi / SominaJob description...
