3LS Support Engineer
4 weeks ago
Role Summary :
We are looking for a highly skilled and proactive 3LS Support Engineer to join our cloud-native engineering team. This role demands hands-on experience in automation development, container technologies, and troubleshooting cloud-native applications. The ideal candidate will be a strong problem solver with a passion for reliability and continuous improvement.
Key Responsibilities :
- Develop and maintain automation scripts using Python and JavaScript
- Provide third-level support for cloud-native applications, ensuring quick resolution of complex issues
- Collaborate with development and DevOps teams to enhance automation frameworks
- Work with TOSCA and Mistral engine for orchestration and test automation
- Manage and troubleshoot containerized environments using OpenShift, Docker, and Helm
- Monitor and optimize application performance in production environments
- Document troubleshooting steps and solutions for knowledge sharing
- Contribute to continuous integration and deployment pipelines
- Ensure secure and scalable operations in a Linux-based infrastructure
Required Competencies
- 5+ years of experience in software development and test automation
- End-to-end experience in automation within cloud-native environments
- Strong scripting skills in Python and JavaScript
- Familiarity with SQL and basic networking concepts
- Hands-on experience with OpenShift, Docker, Helm, and container technologies
- Proficient in Linux system administration and troubleshooting
- Exposure to TOSCA and Mistral automation tools
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
(ref:hirist.tech)
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