ServiceNow Developer

1 day ago

Bengaluru, India Tata Consultancy Services Full time

Role: ServiceNow DeveloperExperience: 4 to 8 YearsLocation: Pune/chennai/Bangalore/HyderbadMust-Have:- Good competency in Configuring and customize on multiple modules (ITSM, ITOM, HR Service Delivery & Governance Risk Compliance) of ServiceNow depending on the business Requirement. - Design and implement workflows, business rules, UI Actions and Client Scripts to automate complex business processes. - Experience on Catalog Development and Flow Designer creation. - Must Possess hands on experience on integrations between ServiceNow and external systems using REST/SOAP APIs and MID Servers. - Expertise on Incident Management - Incident Resolution and Escalation Process, SLA ManagementGood-to-Have:- Expertise on Incident Management - Incident Resolution and Escalation Process, SLA Management - Problem Management - Root Cause Analysis Problem Resolution and Workarounds - Change Management – Risk Assessment and Impact Analysis, Change Planning and Scheduling to Change Implementation expertise on the Change management Lifecycle. - Strong Understanding on Knowledge Management. - Must have a Hands-on experience with Java Script and ServiceNow Scripting Language

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