Amazon - Senior Product Manager - Vendor Investigations & Transaction Accuracy Team

2 days ago


Hyderabad, India Amazon Full time

External job description

Amazon is hiring a Senior Product Manager for the Vendor Investigations & Transaction Accuracy (VITA) team to drive development of our fraud investigations case management solutions. The team is responsible for delivering innovative case management products through agile execution to ensure successful deployment of new features. In this role, you must be able to coordinate across teams to facilitate seamless product development and testing.

Amazon businesses are growing rapidly, creating a dynamic environment with many opportunities. This position spearheads our efforts to improve global fraud investigations and case management through product innovation. You will closely collaborate with customers to deeply understand their needs and develop solutions to address those needs. You will set the strategic vision and roadmap for fraud case management products. You will manage product initiatives and work with system owners, business stakeholders, data scientists, engineers, and investigators worldwide to drive end-to-end enhancements and visibility into our fraud detection and prevention suite.

Thriving in a fast-paced, demanding environment is critical. The ideal candidate is a self-driven quick learner able to efficiently manage multiple high-priority, cross-functional product initiatives with leadership visibility to enable Amazon's scaling.

Key job responsibilities

- Develop a deep understanding of customer needs in fraud investigations and case management workflows.

- Define the product strategy, vision, and roadmap for fraud investigations case management solutions.

- Translate business opportunities into detailed product requirements and user stories.

- Manage the product development lifecycle, including discovery, requirements gathering, sprint planning, user acceptance testing, and continuous releases.

- Prioritize requirements and define minimum viable products, balancing trade-offs between time, effort, investment, and value.

- Lead cross-functional teams, ensuring execution against the product roadmap and alignment with broader organizational goals.

- Define and monitor success metrics to measure product adoption, performance, and business value creation.

- Collaborate closely with engineering, operations, and marketing teams to support product development and go-to-market strategies.

- Develop subject matter expertise in fraud detection, prevention, and investigations solutions.

- Identify future needs and opportunities to evolve systems, processes, and solutions through prototyping and innovation.

- Proactively mitigate risks and address potential failure modes throughout the product lifecycle.

- Influence technical priorities and business strategy through data-driven contributions and effective stakeholder management.

- Mentor and coach team members on product management best practices.

Basic qualifications

- 5+ years of product or program management, product marketing, business development or technology experience

- Bachelor's degree or equivalent

- Experience owning/driving roadmap strategy and definition

- Experience with end to end product delivery

- Experience with feature delivery and tradeoffs of a product

- Experience as a product manager or owner

- Experience owning technology products

Preferred qualifications

- Experience in influencing senior leadership through data driven insights

- Experience working across functional teams and senior stakeholders

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

(ref:iimjobs.com)

  • Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's Vendor Investigations and Transaction Accuracy (VITA) team is looking for a highly motivated Investigations Specialist to join the Transportation Fraud...


  • Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is hiring a Senior Product Manager for the Vendor Investigations & Transaction Accuracy (VITA) team to drive development of our fraud investigations case...


  • hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is hiring a Senior Product Manager for the Vendor Investigations & Transaction Accuracy (VITA) team to drive development of our fraud investigations case...


  • Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    Speak, write, and read fluently in English - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Education Qualification: Graduation in any stream. - Passion for learning, improving and keeping up with risk trends in the e-commerce market and commitment to Amazon's emergence as the world's most customer-centric company -...


  • Hyderabad, Telangana, India myGwork Full time

    Amazon's VITA team is seeking an experienced Investigations Specialist to join the Transportation Fraud Investigations team in Hyderabad, India.This role involves conducting comprehensive investigations to identify business problems and root causes, working closely with cross-functional teams and stakeholders. The ideal candidate will have strong analytical...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Communication Skills - Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response. - Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers Problem Solving Skills - Demonstrated ability...


  • Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    Job Description: "Please note that this job role is a seasonal role ( FTC ) for 6 months on the payroll of Amazon."Investigation specialists are expert communicators and problem solvers obsessed with Customer success. They have a passion for proficiency, and efficiently navigate formal and informal channels to advocate on the Customer’s behalf. They take...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    About the Role:We are seeking an experienced and strategic leader to join our team as a Risk Investigations Team Lead in the Transaction Risk Management Group at Amazon Dev Center India - Hyderabad. As a key member of our team, you will be responsible for leading a high-performing team of Investigation specialists who investigate customer accounts to protect...


  • Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    1+ years of customer service experience - Speak, write, and read fluently in English - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays The mission of Selling Partner Risk Operations (SPRO) is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception....


  • Hyderabad, Telangana, India myGwork Full time

    About myGworkmyGwork is an inclusive employer and a member of the LGBTQ+ business community. As a Senior Product Manager, you will drive development of our fraud investigations case management solutions for Amazon.Job SummaryWe are hiring a Senior Product Manager for the Vendor Investigations & Transaction Accuracy (VITA) team to spearhead our efforts to...


  • Hyderabad, Telangana, India ADCI HYD 16 SEZ Full time

    1+ years of customer service experience - Speak, write, and read fluently in English - Experience in payments or e-commerce Transaction Risk Investigator - SPR **About the team**: The mission of Selling Partner Risk -Operations (SPR) is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and...


  • Hyderabad, Telangana, India myGwork Full time

    Amazon's Vendor Investigations and Transaction Accuracy (VITA) team is seeking a highly motivated Senior Risk Investigations Specialist to join the Retail Investigations team onsite in Hyderabad, India.The ideal candidate will be self-reliant to investigate assigned highly complex, ambiguous, and comprehensive investigations to identify business problems and...


  • Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    The mission of the Abuse prevention program is to provide highest bar of customer experience, protect brand and reputation of Amazon businesses while maintaining profitability. We consider customers who repeatedly violate Amazon policies as abusive. Currently, ARI supports manual investigations for Concession, Quantity limit, Buyer Rejects, Prime and Kindle...


  • Hyderabad, Telangana, India myGwork Full time

    About AmazonAs a pioneer in e-commerce, Amazon strives to be the most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform.The spirit of...


  • Hyderabad, Telangana, India myGwork Full time

    About the RoleA highly motivated Senior Risk Investigations Specialist is sought after to join Amazon's Vendor Investigations and Transaction Accuracy (VITA) team in Hyderabad, India. The ideal candidate will be self-reliant to investigate complex, ambiguous investigations, identify business problems, and prescribe relevant controls.The successful candidate...


  • Hyderabad, India Amazon Dev Center India - Hyderabad - A85 Full time

    Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Bangalore. Candidates will be responsible for a wide range of duties related to the investigation andElimination of online ecommerce risk. Ideal applicants will have...


  • hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Overview AmazonAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By...


  • Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Overview AmazonAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By...


  • Hyderabad, Telangana, India myGwork Full time

    This is a highly sought-after opportunity to join Amazon's Vendor Investigations and Transaction Accuracy team as an Investigations Specialist in Hyderabad, India.Amazon is committed to fostering an inclusive culture that empowers employees to deliver exceptional results for customers. If you have a disability and need a workplace accommodation or adjustment...


  • Hyderabad, India ADCI HYD 16 SEZ Full time

    Managers - Risk Investigations set the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, providing individual coaching feedback sessions and weekly one-on-ones that focus on making our platforms safer to transact, improving customer satisfaction, monitoring real time service levels and schedule...