Customer Services Associate

1 month ago


Anand, India The Homestore Full time

Hi,


Greetings from The Homestore


At The Homestore, we strive to see our clients' happy faces. As one of the fastest-growing real estate firms in Kolkata and its surroundings, we specialise in mid- to premium-range properties and have partnered with all major and reputed developers in the city.


Responsibilities


1.Conduct a demonstration of Properties on the Call. Providing necessary guidance and assistance through the process of Buying or Selling.

2. Connecting Prospect clients on calls and chats for feedback and re-engagement.

3.Schedule Site Visits for Interested clients.

4.Managing leads and follow-ups for effective sales conversion.

5.Coordination and conducting virtual site visits.

6.Working on the company's BTL Activities as required.

7.Record keeping of client’s interactions and follow-up on ERP application.

8.Handling clients on chat platforms


Qualifications & Requirement

  1. Must have completed Graduation
  2. Experience in Real Estate will be preferred.
  3. Customer Handling will be preferred
  4. Excellent verbal and written communication skills
  5. Can join immediately
  6. Comfortable using MS Office and ERP Application


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